Open the printer cover and access the cartridge area. Remove both cartridges. While the cover is open, check for any obstructions in the cartridge carrier's path. Check for any loose transparent strip (encoder strip). If cartridge area clear from these, Close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, open the printer cover and reinsert the cartridges. Close the cover and try to print again.
Hi ND=-no drain error.
Remove the back panel you will see the pump. Simply remove the pump and remove
the obstruction that is keeping it from draining. Check for thongs, baby socks
and sometimes hair pins or even screws can obstruct the water pump. There's
going to be some water left in the pump and drain hose, so get a large towel
ready. Remove screws attaching black piece (motor) to white piece (housing),
pull out motor and clean the housing and motor impeller. Reverse steps to
assemble it back together. If you don't hear pump running after completing the
cleaning, you may need to check the wiring and/or replace main control board
located inside the console. If the pump seems to be running but no water is
being drained - replace pump.
Please get back to us if you have further query else please accept the
suggestion.
Thank you for contacting fixya.com
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