Hi had this problem with my WB100. Zoom would come out then pop back in and say zoom nit not operate normally, please put new batteries in and try again or contact bla bla. What i did when the zoom popped out is i held onto it and didnt let it retract back and turned it back on. It worked after that so i guess the zoom must of been a little forced in when it was in use last in when turned on it wasnt fully going forward. Worked for me so worth a shot
SOURCE: Samsung pl201 the zoom isn't
Samsung pl201 the zoom isn't working and stopping the camera from working normally. it says to take out the battery and try again. this hasn't worked.
SOURCE: Fuji Xp camera says "Zoom
The lens error indicates that the movement is inhibited possibly by sand or grit. It
also may be misaligned or an internal component has failed. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
Try turning the camera with the lens facing down and shake to dislodge anything stuck and try removing batteries and memory card. There are a number of things you can try:
- Ensure batteries are fully charged
- Look carefully between the lens and the camera body for any sand or other dirt etc
- Try turning the camera with the lens facing down and shake to dislodge anything stuck
- Try removing batteries and memory card, wait 2 minutes and refit
If no luck then we have to try some things that could possibly result in damaging your camera so should only be tried if happy to take that risk...
a. Try thumping the camera into your other hand, by thumping into your hand you are trying to jar the mechanism loose, by using your hand you will hopefully not do it too hard or it will hurt. You may need to do this a dozen or so times in different places to work. I have found the flat of the camera bottom into the flat of your hand best..
b. If the lens is stuck in the out position then remove the batteries and try twisting the lens first one way then the other, do not apply excessive force when doing this or you can break gears, you are trying to reposition not force... Likewise if the lens looks like it is crooked you can try pushing it back into position. This has a higher chance of doing more harm than the thump so please be careful...
c. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera.
Additionally, here are a few links to some other things to try. With newer
cameras I am usually hesitant to suggest these options
since they include some more extreme procedures that may
cause further damage if not done correctly, but since
yours is probably no longer under warranty, they may save you an
expensive repair bill. An older Canon camera is used to demonstrate these procedures but, the
lens structure of these compact cameras is the same so
the examples do apply to this unit. These procedures are
effective about 60% of the time. Click on or copy and paste the links into your browser.
* Lens Covers
* Lens FIX 1
* Lens FIX 2
If
the "do it yourself" approach doesn't work out for you
and you need conventional repair you can get an online
estimate at the link and please see the note below: unitedcamera.com/FUJI-FINEPIX-E550 (sample)
Hope helps.
SOURCE: TURNING ON CAMERA ZOOM LENS
Here are some troubleshooting steps that you can try that may correct the problem. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:
SOURCE: I've bought a new samsung pl121 camera & taken a
Your camera is obviously defective. It may have been a return and resold to you. In any case, you should return it immediately....this problem will only get worse.
SOURCE: My Samsung 5x ES30 Zoom Did Not Operate Normaly
Ensure you're using new batteries and try again.
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