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Try going to the device manager and look through the devices to see if any of them have a red X which indicates something is wrong. Then click on the one that has an X (if any are found) and right click to update the driver. If that does not work try going to the Start menu and click Microsoft update. Once your there, run the search for updates. It may find the driver and give you an opttion to install it. You can also try Microsoft Fix it at the link provided here.http://support.microsoft.com/fixit/en-us
Google Sony Vaio CR (VGN-CR23) webcam driver and try reinstalling it. try to find a legit driver from the sony website. if not then download a third party one. Hope this helps.
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