Sound to could a lot of things ... it could software issue or the ram or hard drive error that might make the system freeze up or lock up doing certain things. if you did all the hard reset and everything means all the junk was removed and you starting with like new reader..... but it had issues still... most companies have 1 year warranty on the product.. but you had it for 13 months and it has gone past.. only thing i can tell you might need to replace it with newest version 2017 to 2018 might be coming out now or soon WILL be that was way better than the one you got. you did all the things i would of try solving the problem but still had problems...i hate to buy something cause cost money i (me) would just have to face it get a better one do a lot research it to see how well went for other people. i hope this helps ya you did all the right try make it work. now it is all up to you on what you want to do.
SOURCE: computer will not recognize prs600 when you plug
When this situation occurs, the Reader will not appear in the left pane of the Reader Library software or the Reader Library may shut down when connecting the Reader to the computer. Follow these steps to resolve this issue.
IMPORTANT: Before starting this or any troubleshooting procedure, verify that the Portable Reader has been updated with the latest firmware version and that the latest version of the Reader (eBook) Library software is installed on the computer. The latest firmware and software is available at the Sony Support Web Site.
NOTE: Because each of these steps represents a possible solution to this issue, open the Reader (eBook) Library software and connect the Reader to the computer after completing each step.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. Follow the below link to get it serviced:
http://eservice.sony.com
SOURCE: I have already had to
Had and have same problem, reset may help. This problem is ignored by Sony "early models had charging problems".MaYbe because of this guarantee was prolonged to two years for readers sold from a certain date in 2010 but NOT FOR FIRST READERS THAT SUFFER MOSTLY from this problem. They know this problem exists but since "not mentioned on Sony site"it formally does not and you may send it in for repair at your own (considerable) cost. Besides the slogan 'MY FIRST SONY" now can be added "MY LAST SONY"
SOURCE: I'm trying to authorize my
you have to download the software so it reads everything of the phone if the phone came with a cd thats the software try installing it and it will work
SOURCE: The boyfriend's reader has stuck on the title
Hi Zoetic,
Looks like a charging issue, tryh the following:
1. Connect the Reader to the computer
2. Hit the Reset at the bottom for 3 seconds
3. Make sure a redlight comes on at the top of the unit
4. Leave the reader charging for about 15 minutes or half an hour
5. Disconnect the reader and check if its functional now
6. If not try the reset again
eBookBoy
www.digitalreader.freeforums.org
SOURCE: when i turn on my
Hi jmjohnson198!
1. Connect the reader to the AC Adapter (If available). If not, then connect the Reader via USB to the computer
2. Hit the reset button for 3 seconds.
3. The red steady light should come on, if not, try the reset again while the unit is connected
4. Allow the reader to charge for 40 Minutes (on PC make sure the computer does not go into sleep mode.
5. Disconnect the reader and see if operational.
GoodLuck!
eBookBoy
http://digialreader.freeforums.org
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