Canon PIXMA MX300 All-in-One Printer Logo
Posted on May 24, 2011
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Error 5100. the ink cradle moves on start up, the ink cartridges are brand new. Won't print a thing... "Check Printer, Error 5100" Canon MX300. Used once.

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  • Master 1,961 Answers
  • Posted on May 26, 2011
Anonymous
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Joined: May 17, 2010
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You need to reset your printer to remove this error. But first, may I suggest that you remove first your ink cartridge. Clean the contact surface using a cotton bud moistened with alcohol. After cleaning return back the cartridge.

Follow these steps:
1. Turn off the printer
2. Press and hold down the Stop/Reset button and Power button for 5 seconds.
3. While holding the Power button, release the Stop/Reset button.
4. While still holding the Power button, press the Stop/Reset button twice
5. Release Power button (wait till you get the lights)
6. Press the Stop/Reset button 3 times each having a 3 seconds gap. (check whether you are getting the orange light or not)
7. Press the Power button and enter data.
8. Remove the cartridge. Leave it for 20 seconds
9. Press the Power button and shutdown printer.
10. Return cartridge and start the printer.
11. Set the language and country.

After the first reset procedure and there is still an error, do this 2nd reset.
When the error is displayed on the display panel of the printer, 1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button so printer will completely restart. After this, your printer will print again.

Please give this solution a 4 thumbs up rating.
Thank you for using Fixya

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My mx410 has error code 5100 cover not closed. Can't clear code

Error code 5100 on a Canon MX410 printer typically indicates that there is a problem with the printer's ink cartridge carriage. The carriage is the part of the printer that holds the ink cartridges and moves them back and forth as the printer prints.
There are a few things you can try to troubleshoot this error:
  1. Make sure that the ink cartridge carriage can move freely. If the carriage is stuck, try gently pushing it to the left and right to see if it moves more easily.
  2. Check for any foreign objects that might be blocking the movement of the ink cartridge carriage. This could be a piece of paper, a staple, or any other small object that has become stuck in the printer.
  3. If you recently replaced an ink cartridge, make sure that it is properly seated in its designated slot.
  4. If you have tried all of these troubleshooting steps and the error persists, it's possible that there is a problem with the printer itself. In this case, it may be necessary to contact Canon technical support for further assistance.
I hope this helps! If you have any further questions, don't hesitate to ask.
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I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon

The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

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Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

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I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.
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Hi! Since a few days, I try to remove the E5 message error displayed on the LCD of the printer unsuccessfully. I found this solution piworks solution (start with printer off... etc.)but while I click the...

E5 means your cartridge error. May I know are you using original ink cartridge or yours has been modified before?
I assume you to refill your ink cartridge before because E5 error won't appear after replacing new cartridge.
So, you need to take out both of your ink cartridge and then use a clean cloth to wipe them. After that, slowly put in back into the printer. If the error is still there after wiping it, try to do it till the error is gone.
I had tested this way with my own printer and it works again without needed to buy a new ink cartridge.
All the best and good luck =)
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Printer not printing black ink after replaced ink cartridge. 3802 error

DID you remove the small tape sealed on bottom of cartridge?

also check for dried old ink sploch in cartridge cradle bottom

right click printer use the printer utilities to clean print cartridges and align the cartridges nost printers have utilies or tools to assist
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ERROR 5100 means that there is some foreign object blocking your ink cartridge carriage that disables it from moving. It may be a piece of paper or a scotch tape or a staple wire. You may try cleaning also the encoder strip with a moist tissue paper. Furthermore, you may also try cleaning CAREFULLY the contact points of the cartridge holder and the cartridge itself (those shiny bronze pins) with a moist lint-free cloth.
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My brand new printer is displaying printer error code 5100 and will not print or recognise the ink not sure if this means the ink cartridges are faulty.

That error translates as a "Carriage error"... which means that the printer carriage (the bit that holds the cartridges) is unable to move or similar.

Check you've installed the cartridges correctly and that the grey lever that holds down the printhead, etc.. has been put in the down and locked position.

You may find that you've installed the printhead incorrectly so worth pulling out the cartridges, removing the printhead and then reseating it so the lever goes down to a horizontal position. Then reinsert the cartridges.

If that doesn't solve it the best course of action is to return it and demand a replacement.
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