AT&T EP5962 Phone Logo
Posted on May 23, 2011

I need to de-register an AT & T EP590-2 handset from the original base (AT & T 5962) in order to register it to a new base. The problem is that I no longer have the old base. Is there a work around for this? How can I re-set the handset so I can register the handset to a new base?

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  • Posted on Jun 04, 2011
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When the handset is searching for the base, click the new button, then enter the 15 digit base ID number into the handset.

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0helpful
1answer

HOW DO I DEREGISTER MY BASE STATION?

If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.
To de-register all handsets:
Press and hold
FIND HANDSET
on the telephone base for about 10
seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET
.
Press and release
FIND HANDSET again. (You must press FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for
approximately seven seconds.)
All system handsets show
CONNECTING...
The de-registration process
takes about 10 seconds to complete. All handsets show
NOT REGISTERED
when the de-registration completes.
If de-registration fails, you might need to reset the telephone and try again.
To reset:
Pick up the registered handset and then press
/FLASH
.
Press
OFF/CLEAR
and place the handset back in the telephone base.
-OR-
Unplug the power from the telephone base, then plug it back in.
note:
You cannot de-register a handset if any system handset is in use.

After de-registering, proceed with registering process:
If the handset screen does not show LOW BATTERY
or HANDSET X, you will need to charge the handset for at least five minutes before registering to the telephone base.
To register a handset:
Place the unregistered handset in the telephone base or charger. If
PRESS FIND HS 4 SEC ON BASE
does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold
FIND HANDSET
for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows
PLEASE WAIT...
and it takes about 10 seconds to complete the registration. The handset shows
HANDSET X REGISTERED
(X represents the handset number assigned)
and you hear a beep when the registration completes.
0helpful
1answer

Have a replacement handset, base is cs6729-2 handset is cs6729-3 how do i set up new handset to see base?

This sounds like a registration problem, the new
handset must be de-registered from its original
base and then registered to your base.

NOTE: the CS6729 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!
0helpful
1answer

Hand set says connecting even before it is reset with new base.

This sounds like a registration problem, each 'old'
handset must be de-registered from its original
base and then registered to the 'new' base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!
0helpful
1answer

How to register additional handset for AT&T EL52300

Easy to do, even if the new handset is used & orphaned from
its original base...simply de-register it from the old base and
re-register it to your base.

1. To de-register the orphaned handset from the old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !
1helpful
1answer

Is it possible to change the Panasonic KX-TG6541 hand set numbers ? speaker stopped working so I want to change handset #1 to Handset #4 & Handset #4 to Handset #1

yes de-register most of the phones from the base station and then
re gister them in the correct order to get the desired numbers. You have the instruction manual from my earlier post so just de register most of the phones being 2 to 4 and re resister them in the desired order .
0helpful
1answer

Hi, I have a DECT2085-3 base with 3 handsets. I would like to add another handset. I bought two used handsets and would like to register them to my original base. I am having trouble with the selecti

In the instructions you need to find how you Sync the base and add that number phone to the base. All have different ways so try the company website on google.
0helpful
2answers

How can i register my hanset. it says error.

Please use the below link to assist you with handset registration.

http://service.us.panasonic.com/OPERMANPDF/KXTG5621S.PDF#page=35
0helpful
1answer

I attempted to register several new TCX 905s to my TRU 8866 base without success. I followed instructions from the owner's manual, from Uniden customer support, and from suggestions from this web site. ...

October 10th, 2013 at 9:19 amPROBLEM:
After de-registering handset, handset displays [REGISTRATION FAILED; UNAVAILABLE] when trying to register handset.
This worked for my UNIDEN TRU-9480-2
SOLUTION:
1) Remove handset from base
2) Remove power cord from back of base
3) Press and hold the [find hs] button on base as you plug the power supply back in; the charge light should then be blinking.
4) Return handset to base and it should register
GOOD LUCK!! HOPE THIS HELPS!!
0helpful
1answer

Vtech cordless handset CS6209 will not connect with CS6229-2 base

Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --
0helpful
1answer

Adding a new handset

You need to register the new handset with the base.
In Global settings De-register the new handset then place it on the main base unit connected. It should then register.
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