The dehumidifier is not collecting water in the basket. I have cleand the filter and even taken off the front cover to clean inside. Any other ideas to get this back working?

clean the condenser in the front or the filter if it has one. no air flow to cool it down will result in overheating and no condensation collection across the evaporator coil.

Probably have some plastic clips on the inside, like a car dash or door cover..try using a standard screwdriver and lightly pry open could also slide off

To remove the filter:
1. Turn the unit OFF & Unplug it from the wall receptacle.
2. Remove the water collection bucket and set aside.
3. Just inside the water collection bucket holder at the top, you should see the a plastic frame
behind the front louvers of the unit. It may have a plastic pull tab. That's the filter.
4. Pull it straight down and then remove it from the unit.
5. Wash it in warm water and mild dish washing liquid. Rinse thoroughly and dry thoroughly before
reinstalling it. The filter should be cleaned regularly. NEVER operate the unit without the filter in
place. As this can cause damage to the unit.

Hope this helped you. Please let me know. Thanks.

You may still have some packaging materials left inside the unit. The plastic pan doesn't stay in side the bucket. It's used as a drain pan on the outside. Also, be sure the air intake filter is in place, is clean and there are no packaging materials behind it.

To extract more humidity, after checking all the things mentioned above. Lower the extraction level to 32 to 35%. Lower percentages means extraction of more humidity. (i.e.200% -35% = 5% drop in humidity).

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

;
;'

';

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

[]\][\

It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

When the outdoor temperature is below 50 F, the indoor air will be dry even when the air inside is warm, therefore when it's cold outside the dehumidifier may collect little or no water.

Air conditioners will also remove moisture from the room, even if it's hot and humid outside, resulting in little or no moisture collecting in the dehumidifier bucket.

Some dehumidifiers have a deicer which turns off the compressor but keeps the fan running. When the compressor is off, moisture is not removed from the air. The deicer turns off the compressor when the room temperature is cold.

Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises.

The filter (on some models) may be dirty or clogged. If so, clean the filter. For instructions on cleaning the filter.

I hope this help to solve, if this answer solve it, remember to rate it. Good luck.

Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Take care.

I unscrew the cover were's the air is ****'s inside and I just clean with water pressure.I beleive I have to do this every six month.The problem was;no more water collect,less air came out and the unit was very hot.Only clean the filter is not enough!!

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101