Hi,
Good day. If you're getting this message all you need to do is to install the software or the driver for your printer. This is because the computer detects your printer but it didnt have the software properly installed that's why it cant run properly like before. This is a normal problem for all devices. Just have the installation disc that came with your printer and install it then just restart your printer and then it should work fine. Don't forget to check the cables. Hope this will help to resolve your problem. Have a great day.
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