My sanyo PLC-sw20a lamp does not light after turning on, the red lamp indicator still lighted and there is no indication for lamp replacement. Is the lamp busted?

Question edited for clarity and toss in some CAPS.
How to Reset a Sanyo Projector Lamp Timer?

1. Turn on the projector
2. Press the Menu button and the on-screen menu will appear
3. Press 3/4 button to remove the red frame pointer to the setting Menu icon
4. Press the 6 button to move the red frame pointer to the Lamp Counter Reset item and then press Select button
5. The message "lamp replace counter reset?" appears. Move the point to and then press Select button
6. Another confirmation dialog box appears and select to reset the Lamp Replace Counter

https://www.google.com/search?q=sanyo+wuxga+plc-zm5000l+reset+lamp+counter

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1,Turn the projector on,press the Menu botton
2,Press the Left ,Right,Up or Down to find the "lamp usage" and the reset option.
3,select "Lamp replacement counter Reset ?"
4,select "Yes"

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you need to activate the external monitor port on your laptop.

Hi,
Click Sanyo Support to download Instruction Manual copy and check page 39 for details about Lamp Reset procedure.

check the follwoing :
check lamp physically for melted filament, white deposits on filament/ reflector, if so change lamp
if lamp looks perfect, the ballast needs to be replaced, also check for fans if they are running fine

Clear the air flow and replace or clean air filters. that will solve.

Welcome to resolve the problem if you please say what are the solution to me the same problem

i all,hoping you can help with my problem.Ihave been given a sanyo plc se15 projectoe but with no lamp originally,the "lamp"indicator and "lamp replace indicator"were originally lit but when i have installed a new(23hrs use previously) lamp i have no light output and these 2 indicators are still lit! what voltage should i have on the lamp terminals(i a fully qualified electrician btw) is there some sort of reset procedure as i dont have any instructions etc

thanks in advance for any help

Service and reinstall main PCB connectors and cables including sensors. check the lamp condition also.

Viren

have you ever seen the lamp come on? has the unit been used for a prolonged period with lamp on?