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Unfortunately you may have to force feed the paper through as the printer is trying to pull it, it works but you have to stop pushing once it takes the paper!
the dock will not pick up paper lost my manual i tried one piece half full tray and afull tray it worked last time i printed what up
it keeps saing its out of paper
-Try to Unplug power cable for 10secs -Remove paper try from the printer -Make sure you are using the extralife paper or the thermal paper that came from the cartridge -before you put the paper tray on the printer clean first all the rollers of the printer using a clean cloth -Now if your done put it back now the paper tray -Plug the power cable back -Then do a test print.
If these solutions did not solve the issue please call kodak toll free 1 800 235 6325 and have it repair. GudlucK
If there printer is not able to print on card stock then check the recommend card stock paper thickness, if the printer works with normal paper but not card stock then there is problem in the card stock and by using this paper may also damage the rollers on the printer and make the printer useless ...
You know I had this same problem for a while as well. The only solution I found was that I HAD to use the Kodak Easyshare software in order to print anything with it. (That was the case with my XP desktop and my Mac laptop...). But sometimes it still would not spool properly and would require unplugging the printer and plugging it back in to reset.
We had a similar problem and found out that we put in regular photo paper by mistake. You must use the paper that came with the cartridge because the printer dock uses a thermal heat to produce photos.
After using that paper the photos were great.
it is advisable to use a recomended usb cable for your printer dock. you can try also to uninstall and reinstall the printer driver on your computer. just simply follow this steps:
Remove the drivers that your operating system automatically installed on your computer: -- On your desktop, select Start > Settings > Control Panel > Printers & Faxes. -- Remove all Kodak printers. Right-click the printer icon. Select Delete. -- On your desktop, right-click My Computer, then select Properties. -- Select the Hardware tab. -- Click Device Manager. -- In the Universal Serial Bus controllers list, right-click USB Composite Device, then select Uninstall. note: make sure that the only device connected to your computer usb port is your G610 printer dock to make sure that the USB Composite Device that you uninstall is for your G610, most of the devices connected to you usb port has USB Composite Device also. -- In the Imaging devices list, if any Kodak printers appear, right-click the Kodak device, then select Uninstall. -- Disconnect the USB cable from your printer. -- Restart the computer -- Power Cycle the printer -- once your computer is ready connect the G610 to your computer -- check if you have a pop up window display on your computer informing you that your computer found a hardware device -- you can go to printer and faxes and check if the G610 printer icon is on the list -- try to make a test print
Verify that your computer is communicating with your printer: -- Check that your printer is on. -- verify if the USB cable meets your printer specifications. -- Check that the USB cable and the power cord are securely connected to your printer and your computer.
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