Purchase 5 new verbatim 4gb when i plug it into pc the system found new hardware and installed . then it allow me to used two of the drive. when i plug it in the pc a msg appear, u need to format the disk in driveE, did that lost my data and now it is not a 4gb it is a 2mb, what happenn what to do. this happen only with one.

Its a hardware problem, it seems that your laptop fails to detect your HDD as your HDD is damaged and is unusable. Replace it with another HDD or purchase a new HDD.

Step 1:
Problems with Verbatim portable hard drives vary depending on your model of hard drive, your operating system and your computer hardware. Some problems can include insufficient USB power output, the file system format, and potential overheating due to enclosure materials.

File System b> Verbatim portable hard drives come formatted for use with Mac computers. If you're using it with a Windows or Linux computer, you will need to format it to a file system that your operating system will recognize; Windows computers typically work with NTFS, while modern Linux distributions use ext4. If you have computers with mutliple operating systems, FAT32 is usually considered easier for all operating systems to recognize. Verbatim does not recommend switching a portable drive between PC and Mac computers once you've formatted the drive one way or the other. Adequate Power While most computers supply adequate power with one USB port, older computers can have insufficient power output. If your computer doesn't seem to be powering the drive, use of a Y-shaped USB cable, designed to be plugged into two USB ports, can get more power to run the drive. Additionally, consider trying different USB ports on the same computer; some USB ports get more power than others. Drivers b> Make sure that you have any relevant drivers related to the hard drive that you have purchased. If your drive didn't come with a setup disc, you can check the Verbatim website for product drivers. Overheating b> Of Verbatim's seven portable hard drives, four are enclosed in plastic; of the other three, one is enclosed in aluminum, one in leather, and one in rubber. While all the drives are tested to run well with their enclosure, metal enclosures conduct heat away from the hard drive and help to prevent overheating. Plastic, on the other hand, is an insulator, so plastic enclosures may contribute to heat buildup. Check plastic-enclosed drives for overheating and avoid leaving them plugged in when not in use.

sounds like its fried try to connect it to a different computer.

If you did not receive a driver disk with your Smartdisks when you purchased them than you do not need to install any drivers. However, depending on which windows operating system you are using, your smartdisks may not be compatible. What you should do is go online to the Verbatim website and see if your model is compatible with the operating system you are using.

It is possible that it's coming in under an existing drive letter, and therefore unable to show.

You need to go into the PC Manage window. On XP or Vista right click on My Computer and choose Manage.
Under the Storage area, you'll see / Click it - Disk Management. This will display all devices connected, wether or not they have a drive letter assigned.
Warning ! Don't mess around here, you can do serious damage.
Look for your device in the list of drives.. You should be able to tell by the name..
Right click on the device and choos Change Drive Letter andpick a letter that's not used by anything else, even your usb flash drive,. Like K. Apply changes and exit.. Reboot..
That's it.. If that was the problem, it is now fixed. If not fixed, that was not the problem.

Hi Friend, As you have mentioned that you got the message after installation that it will not work properly, i would like you to check that since you are connecting the USB 2.0 into your system, i would recommend you to please check if the USB ports of the system are compatible with 2.0 version of USB drives

Contact Verbatim for a solution, these USB flash drives have lifetime warranties!

when i plug in my TRANSCEND 4GB USB DRIVE,i got the connecting tone,connecting msg(found new hardware:mass storage device And finnaly problem occured during hardware installation,your new hardware might not work properly).ssuppose if i unplug it i can hear the removing tone.PLs help me to resolve this.........

insert the usb drive
if a notification bubble appears click it
a dialog box appears showing the new hardware found
click on the detect automatically button.
it starts searching..

if the driver is in r system it installs
if not download the driver from net
write the device model number and company
...
check ur usb port......
try using in ur friends computer

I'm not an expert with PCs, but I have a windows 98 Operating system and have been able to use all sorts of flash drives. Everytime I buy a new one, I just plug it into the USB port and in a short time it recognizes NEW HARDWARE and loads the driver. I've used LEXAR 2GB,SANDISK 4GB, VERBATIM 2GB, and recently a ATIVA 4GB