The scanner won't move. I tried the lock button and it is not locked. Light comes on and paper goes through but scanner doesn't move.

Sound like the scanner is the issue, is it under warranty? OR the Scanner may be locked, check for the scanner release device unlock it,.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Me also the same problem please help!

"My keypad won't light up when door is locked when you push lock won't light up green."

Try this:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Good luck--and please provide feedback if this helps!

If it is stuck in the middle of the page it probably has a carriage lock usually just below the carriage on the R. or L. side.

DickyO

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Good luck--and please provide feedback if this helps!

No, that's wrong. The setup on the Sonata doesn't normally require messing with the shift lock release at all. I had the same problem tonight for the first time after owning the car for a year and a half, that's why I looked up this issue.

My keypad won't light up when door is locked when you push lock won't light up green:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Is the scanner lock switch engaged on the bottom of the scanner ?

You may have accidently pushed the LOCK button - this button is used to LOCK the carriage into place when moving the scanner to another location or shipping it.

Check for a button and the picture of a LOCK, it is usually at the back of the scanner, you can push it left or right, and you have an open lock and a closed lock picture under it. Make sure you didn't accidently push it to the LOCK position when holding the scanner - that loud sound means your carriage is locked and cannot move - once you set the button to UNLOCK this should solve your problem.

take a look on the underside of the scanner. there may be a switch that goes from lock to unlock. try to move it to lock and back into unlock. this lock is usually used to lock the bar from moving during shipping. if this got moved back to lock or bumped while you had it turned over, the scanner will not allow the bar to move.. try this first.