Whirlpool front load washer won't cancel cycle/unlock door

turn your dailer to spin cycle

sorry for the delay in getting back to you. you have a bad door latch mechanism on your washer that needs to be replaced.

Remove the lower panel by taking out the screws at the bottom. Unplug washer. Then reach up inside to the bottom of the door switch and pull down on lever to unlatch the door. Try running machine again after plugging back in.

Hello there and thank you for chosing fixya
Here is a few things to check before you do a manual opening of the door
You may have already done these steps but please try this again in this order ok?

Check to see if the "Add a Garment" light is lit on the Duet's display. The light will only be on during the first eight minutes of a washer cycle, when the function is usable.
Press the "Pause/Cancel" button once to pause the washing cycle and unlock the door.Press the Press the "Pause/Cancel" button twice to cancel the wash cycle if the "Add a Garment" light is not illuminated. THIS IS A BIGGIE HERE (Wait for the water to drain. The door unlocks once enough water has drained to enable you to safely open the washer door NOW IF THESE STILL DO NOT WORK THEN HERE IS HOW TO MANUALLY OPEN THE DOOR
UNPLUG THE MACHINE
Remove the three screws securing the lower toe panel to the washing machine. The lower toe panel is the small rectangular panel underneath the washer's front door. Pull the panel off the washer once the three screws are removed.Reach up into the front panel of the washer. Feel for the teardrop-shaped tab in the washer's door latch assembly.Pull down on the tab until you hear a click. The click is the sound of the door unlocking.

turn washer off then start new cycle and before it gets the chance to start, hit cancel and it should unlock the door

Hi There
I have found this for you to read. it's door unlock error. Hope this helpful and let me know how it goes.
F/dU Door Unlock Error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

• Door Lock Mechanism broken.
• Check Door Lock/Switch Assembly for foreign objects
• Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Thank you for writing to fix ya.
Best Regards Richard

Remove the front valance below the door (three screws at bottom of machine) then reach up by the door lock and there will be a plastic tab hanging down, that's the manual door release, just pull it down.

f22 is a door lock error try this hit cancel turn your dial to another setting, hit start and once it starts hit cancel again and it should unlock. thats what i did anyway.
If you're getting an F22 error, you will want to check anything to do with the door latch switch.

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:

1. Unplug washer or disconnect power for one minute.
2. Plug in washer or reconnect power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, call for service.

I have a Kenmore Elite that has done the same thing, I had to press power and then start (to start a new cycle) then the stop/cancel button and this unlocked my door. Power and then cancel/stop just turned off the power again and did not unlock the door. I hope this works for you.