Hp5740 printer Never had a problem in over a year. now it wont print and the top left button is flashing yellow. ink cartridges are new.

1. Make sure the printer is on and open the printer cover

2. Make sure the printer is paused and the output tray at the front of the printer is lowered

3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged

4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge-related problem, the Print Cartridge Status Light will continue to flash. To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge Status icons.

Hi,

Just follow the following steps:

#1
The printer should be turned on and not printing. Refer to control panel to see which cartridge is empty.
#2
Hit the printer "Menu" button until you get to "Change Cartridge." At this point, hit "Color Copy" to move the cartridges into proper replacement alignment.
#3
Open the top of the printer and pull open the tab for the ink cartridge you are replacing. The black cartridge can be found to the left, while the color cartridge is on the right.
#4
Pull the cartridge out.
#5
Get the new cartridge ready to install. Before putting it in, pull off the yellow tape on the bottom.
#6
Push the cartridge into the appropriate slot, and click the tab securely shut.
#7
Close the top of the printer until it clicks securely.
#8
Wait 30 seconds or so for the ink to initiate. The on button will flash during the process and then stop flashing and stay lit when it's done.

Thanks

Hi,

• Make sure cartridge is placed in properly,
• Re seat the cartridge and check.
• It should work

Please rate my response!!

Hi there,

This light that is showing the Print Cartridge Status. Here is what you can do:

If the light is on and not flashing: Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, then turn on the printer.

If the light is on and flashing: Verify that the correct print cartridges are installed.

Follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then close the cover.
2. Do one of the following:

• If the light is flashing: Open the top cover, replace the print cartridge you removed, then remove the tri-color print cartridge. Go to step 3.
• If the light is off: There is a problem with the print cartridge you removed. Go to step 3.

3. Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer. If the print cartridge status light continues to flash, replace the print cartridge.if the light is on and not flashing. Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

You are now ready to print.

Hi,

The steps are :-

Replacing the cartridge:

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

You are now ready to print.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

If you need to replace an ink cartridge in your printer, please follow the instructions below:

To confirm which ink cartridge requires replacement, please use the printer's control panel (there is a black ink out indicator, as well as a color ink out indicator ), or the Status Monitor in your computer.

Red light flashing - Low ink
Red light solid - Out of ink

1. Open the printer cover and press the INK (Cleaning) button for 3 seconds. The print head moves to the center and the lights flash.
2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.
3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.
5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8 (to move printhead over to color (if black was replaced first) press the cleaning button once).
8. Press the INK (Cleaning) button once, and close the printer cover. The printer begins charging the ink delivery system.
9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

Replacing the cartridge:

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

Based on the lights you are already out of one or more ink cartridge or an ink cartridge is not being recognized/expended.

-You cannot print if any ink cartridge is expended.
-Leave the empty cartridge installed in the printer until you have obtained a replacement.

Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

1. Open the printer cover and press the INK REPLACEMENT button, located under the printer's cover. The print head moves to the center and the lights flash.

2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.

3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.

4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.

5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
.
6. Press down firmly on the ink cartridge clamp until it snaps in place.

7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8.

8. Press the INK REPLACEMENT button and close the printer cover. The printer begins charging the ink delivery system.

9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).