HP DeskJet 970cxi InkJet Printer Logo
Posted on Aug 13, 2008
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Both power light and paper jam light on

Hello,
We have a hp 870 cxi ink jet at the office. When we turned the printer on this morning, the power light came on green and paper jam light red at the same time. The printer does not work. What shall we do now?

  • Anonymous Aug 20, 2008

    flashing orange light on

  • Anonymous Sep 01, 2008

    a red light keeps flashing and wont let me print

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1 Answer

Anonymous

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  • Expert 214 Answers
  • Posted on Aug 13, 2008
Anonymous
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Joined: Jul 19, 2008
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Clear the paper jam. take out the paper(if any) from back of the printer. Clear all prints in que and try to print

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