Sony BDP-S300 Blu-Ray Disc Player Logo
Posted on May 10, 2011

We keep getting reference code 300 when attemptint to access Netflix

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2helpful
3answers

I can't get connected to Netflix.All that pops up is error code 209826

1 (866) 579-7172
this is Netflix customer support phone number. Basically their are at least 9 way to contact them the link is below. Good luck.


https://gethuman.com/contact/Netflix/more

Dec 30, 2014 • Netflix
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I just performed an update on my Sony Blue-ray now it is unable to access any of the internet features such as Netflix, Amazon, Qriocity because of an error: Connection status cannot be confimed. The...

I have the same problem, but it's NOT netflix dawn or anything like that, because Pandora doesn't work either, or any internet services on my Sony Bluray player, so I know it's Sony Internet Services who refuse to connect to the internet, whats the problem SONY?
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BDP-S570/BX57 Blu-Ray Disc Player service cannot accessed time reference code 300

Kills me is I can watch you tube one my sony and access netflix on a cheapo best buy wifi blue ray but Sony seems to be limiting netflix viewing a lot...
12helpful
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I keep getting an error occured. Reference code: 600 while trying to access my netflix account through roku.How do I fix it. Thanks

Yeah I'm getting same on my blu ray. If you go to Netflix online and type in the code it says 600 is not a valid error code. Netflix has been a real pain latley..
14helpful
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What is reference code 300 ? on my blue ray s570

it means that netflix is down right now. Netflix problably got hacked in one way or another... or they might just be doing maintenance or something like that. On the bright side, your player is fine.

that is unless your pandora and hulu and others are not working too...if nothing is working then your usb device may be overheated or connection down.

hope this helps,
B-Rob
0helpful
1answer

REFERENCE CODE 300 APPEARS WHEN I TRY TO ACCESS NETFLIX ON MY SONY BDP S580 PLAYER.

I'm getting the same problem intermittently. Does anyone know what's up? I called Sony last time and they said they were having trouble with the network and it would be fixed shortly (which it was). However, it happened again yesterday so I don't know what's going on with them.
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Hi. We are trying to use Netflix on our Sony Blu-ray and it keeps giving us ref code 300. Can you help?

I'm sorry to inform you that the Blu-ray player does not feature streaming videos from Netflix.
227helpful
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While trying to access Netflix account, Sony BluRay screen says, "The service cannot be accessed at this time; reference code 300." How do I advance from here?

This problem can also occur when Sony brings down their servers for maintenance. In my case it was NOT a NetFix problem.
This happened to me at 7:00pm Pacific time, which is a really bad time to take down a server for maintenance. I did get through to technical support with minimal delay. Support was no help, other than to confirm that the service was down. So it was not an account or BluRay player problem. Just wait 2-3 hours and the service will come back.
I was also told that the servers com down for maintenance about twice a month!
The tech support number is: 239-768-7547. I recommend calling early and often. If customer frustration is registered frequently enough, Sony may elect to deploy redundant servers so they can do maintenance with out shutting down the service for all of their customers.
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