Internet Problam Windows 7 - Computers & Internet

Hi, make sure you have your router connected to your cable modem. make sure the internet lights are blinking on both.

no internet light on modem:
this indicates that the internet service provider has an internet outage. call them and see if internet is down in your area. if it is up, they will probably have to replace the modem.

internet light on modem bot not on router:
this indicates that you have the cable plugged in the wrong port, or you are using a bad cable.
make sure the internet cable coming from the modem is plugged into the routers "Internet" port, not the ones labeled 1,2,3,4. if that was not the problem, check with another cable.

software issues:
if you have an internet light on both devices, yet the problem persists, go on your computer:
1) click the start button
2) click control panel
3) click network and internet
4) click network and sharing center
5) click change addapter settings (located on the left hand navigation bar)
6) right click on your local area network.
7) go to properties
8) click on internet protocol 4 (tcp/IPv4)
9) click properties
10) make sure you have is set to automatically obtain an ip address.

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