My HP 2840 Printer not fully functional via USB with my HP KQ752AA Docking stations (running Windows 7 32 bit), but if connected directly to the laptop it works...what is the problem w/the docking station?

There is no driver for win 7, although if you are running on windows 7 32bit there is a work around. Download the software for windows vista 32 bit for the 2840.

yep the best way anymore is throught a usb port

may be its problem *********** board. install another computer if you saw detect a new hardware so your printer is OK or no detect hardware devise then fault your printer mother board,replace it and buy a new mother board.
Best luck
xptareq2000
other help
[email protected].

Make sure that the hardware is functioning correctly.

Restart the product and the computer

Manually check the USB connection between the product and the computer

Make sure that the USB cable is connected correctly to the product

Test the USB connections and restart the computer

The USB cable is connected to a USB hub or a docking station for a laptop
or Desktop.

Fully uninstall and reinstall the HP software

Use the MSCONFIG utility to enable the Startup software
Try the scan again
If the scan is successful, the issue is resolved.

Hi!

I would suggest that you by-pass any docking stations and connect it directly via usb charger as most ipods do. And also, try to update Itunes and your Ipod Nano software.


Thanks and good luck! =)

check to see if that printer requires direct plug into wall socket. and did that printer driver come on cd or did you get it from www.hp.com?

I was having the same problem - the USB ports seemed to have stopped working so I could not use the mouse, keyboard, or printer, even though the monitors and power could still operate through the docking station. Finally, I just unplugged the docking station for 30 seconds, plugged it back in, and everything resumed working. I was surprised it was that simple, but it's working for the moment.

Try the follwoing steps, i m sure that it will start working bcoz i tried the same steps and my printer started working:

1. Turn the power to the computer off.
2. Press the power button to turn off the product.
3. Wait 10 seconds.
4. Restart the computer.
5. Press the power button to turn the product back on.
6. When the computer restarts, try the scan again.

• If the issue is not resolved , try some other troubleshooting:
• Connect USB cable directly to the computer and then restart the product and try to scan again
• If the product still does not work , try some other steps:
• Connect the USB cable to a USB hub or a docking station for a laptop. 1. Restart the computer and the product and try to scan again.
• If the product doesnot works after connecting the USB cable directly to the computer , follow these steps:
  1. 1. Reconnect the USB cable.
     2. Try the scan again.
        • If the product worked when the USB cable was connected directly to the computer, but does not work after reconnecting the USB cable in the original configuration, there might be a problem with the hub or docking station. Either leave the USB cable connected directly to the computer, or contact the manufacturer of the hub or docking station for troubleshooting.
     If the product does not work after connecting the USB cable directly to the computer , follow these steps.
     1. Replace the USB cable.
     2. Try the scan again.
        • If the product does not work with the new cable, continue to the next solution.
  Now, if this doesnot work, there is a conflicting USB device connected to the computer
  1. Disconnect all other USB devices from the computer except for the keyboard, the mouse, and the product.
  2. Try the scan again.
     • The issue would be resolved now and teh answer is that the computer might not have sufficient power supplied to the USB ports to detect multiple USB devices. HP recommends installing a USB powered hub to connect multiple USB devices.