The computer doesn't start windows is like getting still, but does not start, it loads like "Starting Windows"then black.No error messages after that, one message only when i shut it off and boot after loading the harddrive and cd drive. It get's to inside operative to restore windows back in time, i done it, but no respond after he finish the restoring when he goes rebooting.

this is a commom issue with windows 8 on HPs. turn off your automatic updates then contact windows. the updates usually gets to 13% and then freezes.

What OS you have ?

Reboot windows without any CD in drive and tap F8 key before windows screen appears. Select safe mode from the menu that appears and elect to do a system restore.
If this doesn't work you could try changing the boot order in the bios ensuring that your hard drive is first boot device. should get into bios when starting PC usually F2 or del key. remember to save changes in bios normally F10

Have the hard drive tested for issues, from your description it is the harware that is causing the problems.

A Blue Screen is more time than not indicative of a driver issue or some hardware issue. First of all when it boots to the screen that shows Safe Mode and the other options, scroll down and see if there is an option to Stop or Disable Automatic Restart on Boot. This will stop the screen from restarting itself when the blue screen appears and give you a chance to read and see what the error is. Afterwards it is ok to run Startup Repair. Startup Repair does not delete any of your personal files. Let startup repair run and then see if it boots. Once again, startup repair does not delete any of your music, documents, pictures, videos or programs. System Restore does not delete any of you documents, music, pictures, videos or programs. System Recovery WILL DELETE all of your music, pictures, videos, documents & any programs you've added since you brought the computer home from the store. System Recovery sets your computer back to the very first time you turned it on after you purchased it. I would run the startup repair, if that does not fix your problem, see if you can run a System Restore. A lot of time the Restore Points are damaged or missing when this happens, but give it a try and restore to a point before you started having the blue screen issue. If all fails you're going to need a system disc so that you can get into the Recovery Console so that you can enter a dos command in the little black box that opens up with white letters. You want to type: chkdsk /r
Let it run. It will run well over an hour and you will notice the percentage of completion going from high to low, but that's ok. Let it run to completion then try rebooting. If this doesn't work, you're going to need to take it to a repair shop or reload the operating system yourself.

Hello tnmwood,
Since you didn't mention an error message, So it boots normally(seeing white text on a black background) until it starts to load windows.
After starting the computer hit f8 repeatedly a few times a second, until a list of options appears, select "last known good configuration"
If that doesn't make any difference, repeat process and select safe mode. If you can reach the desktop in safe mode its most likely the Video driver which you can delete in device manager. Restart windows and let it install a generic driver, from there you can go to the dell website and download the newest drivers for your laptop.
If none of the following has helped, hook your laptop up to another monitor, and start it you can get to the desktop it most likely is the screen which would need replaced.
Hopefully this has helped

Hi
You didn't told us, what is the most recent updates you've done, i.e.: installing driver or software, or something like this.

Choose 'Last Known Good Configuration', if not worked, choose 'safe mode'

Please tell us your results
Good Luck

you are going to need to reinstall windows or try to unplug any unnessesary usb attachments then try to restart

Try pushing f8. If that doesn't work, try resetting the battery.

Boot from the Vista CD and run a windows repair (non-destructive so you keep your files).