Important! Please give copies to all your VW Technicians C 91--99--07 E 1999 Volkswagen of America, Inc. 1 Subject: Model(s): Group: Number: Date: AM Radio, Poor Reception 1999, 2000 91 99--07 New Golf, New Jetta, Aug. 2, 1999 New Beetle, Passat Condition AM reception is poor. May be caused by: ? An incorrect antenna mast installed for the antenna base equipped with the vehicle ? Poor ground at the antenna base or radio ? Poor battery ground to chassis or engine ? Poor antenna cable connection at Radio ? Corrosion at the antenna coaxial connectors at radio or antenna Service Vehicles are equipped with either a Bosch or a Clarion antenna base mounted on the roof and (for shipping purposes) the appropriate matching mast is located in the luggage compartment. If radio antenna masts are removed from vehicles and stored until vehicles are sold, there is a chance that an incorrect mast can be installed at the time of delivery. Note: Mismatched antenna mast and base will cause poor AM radio reception. The antenna base and mast can be identified visually as follows: (Cont. on Page 2)91-A260 requires gloss finish antenna mast 57mm 49mm Bosch 91-A261 requires matte finish antenna mast 61mm 41mm Clarion 91-A262 Technical Bulletin Important! Please give copies to all your VW Technicians C 91--99--07 E 1999 Volkswagen of America, Inc. 2 Bosch antenna ? Base (although oval) is more circular in shape (approx. 57mm x 49mm). ? Made in Germany stamped on underside of base. ? Two screws on underside of base are unpainted. ? Requires gloss finish antenna mast. Clarion antenna ? Base is more oval in shape than Bosch (approx. 61mm x 41mm). ? Two screws on underside of base are painted. ? Requires matte finish antenna mast. If antenna mast matches the antenna base correctly: -- Check antenna coaxial cable connections --arrows-- for corrosion and clean if necessary (DO NOT apply stabilant). Passat coaxial cable connection for radio is under the carpet on right side of tunnel near shifter. -- Ensure that coaxial cable is firmly seated in radio (Passat cable connection, see previous step). -- Check ground at the antenna below roof Nut --4-- (torque = 7+1 Nm) must firmly secure antenna to roof). (Cont. on Page 3)Technical Bulletin Important! Please give copies to all your VW Technicians C 91--99--07 E 1999 Volkswagen of America, Inc. 3 -- Check ground for radio behind radio on cross member (On Passat models as of Nov. 1998 beginning VIN: XE285000 ground for radio is on right side of center tunnel). -- Check engine compartment ground, left side, below battery tray; frombattery GND to body. -- Check engine/transmission ground on transmission, near engine block. -- If all grounds and antenna mast are OK. -- Replace antenna and coaxial cable assembly
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