You shouldn't actually need software. Plug the device in to a Windows based machine via USB cable. After a few moments the device should appear under My Computer as a removable drive labeled "Sansa E260 Player."
To load music, double click the Sansa device in My Computer, double click the Music folder, and then drag and drop your music into the folder.
If that's not working, or you prefer a software solution, you can download the Sansa Media Converter Software here www.sandisk.com/support/sansa
Go to sandisk.com and download the software for free.
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