What are you doing when this error happens ???...
Click start control panel
administrative tools computer management then select event viewer this may vary
depending on what operating system you have
extend the events there you
will see errors in red you will no what exactly what the error was and at what
time it occured
Right click on the error
message select properties you will see all details about the error
or click start type in
event viewer press
ENTER
this should give you some
sort of understanding of the error and
you
might be able work your way through the problem
Restart your computer repeatedly
tapping the f8 key to enter safe mode while the screen is black once in safe
mode where the only things working will be your keyboard and mouse allowing you
to attempt to repair your computer.
As the computer is booting repeatadly
press the F8 key as the computer is booting
If done properly the user should
get to a screen similar to the below screen.
Select the option for Safe mode
command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to
move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the
virus restart again
Use the up and down arrow keys to
move the highlight to your choice.
select safe mode with networking download anti
malware and microsoft security essentials
http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus
anti virus and malware
http://windows.microsoft.com/en-US/windows/products/security-essentials
If this fails you might have to go back into safe
mode.
You might use the system restore to restore your system to
an earlier time click start all programs accessories system tools you should
see your system restore option if it is a hardware issue the system restore
might not work
Manual restore points that you specify
with the System
Configuration utility Installation restore
points that occur before you install a program or a service.
You
can use the system checkpoints or the installation restore points to restore
your computer's settings to a date when it operated correctly.
This may also help determine the cause of the
configuration error.
To perform a system restore, follow these steps:
1.Click
Start, click
Run,
type
msconfig, and then click OK.
2.On the
General tab,
click
Launch System Restore.
3.Select
Restore my computer to
an earlier time, and then click
Next.
4.Calendar dates in bold are possible
restore points. Click the most recent one to view system restore
information.
5.Select a system checkpoint or an
installation restore point, and then click
Next.
6.Close all other programs.
7.To start the system restore, click
Next.
8.Your computer restarts.
Repeat steps 1
through 8 until you fix your configuration issue.
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