Refrigerator and freezer not working good

So lets start with this do you hear any clicking noises coming from behind the frig? Can you hear the fan running in the freezer? Does the frig cool at all?

the drain in the back is puged with algi // remove the drip tray and clean out . this should correct problem mm hope this helps ... feed back pls ..

the water valve is bad it is in the back under the frig. go to appliacepartszone.com put in the model # it is easy to repace just unplus the frig first

I used your model # and it came up on frig web sight . but they do not give age to these # only parts info . the age would only be avlb to dealers . i know this didn't ans your question but that info is not avilb. .. sorry mm

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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heatman101

check the magnet seal around the inside of door.

Check for two things. Look under the refrigerator and make sure the compressor fan is turning.

Second, check inside the freezer for proper operation of the fan that moves cool air throughout the freezer and refrigerator. If this fan is working, you can probably hear it. It should be behind an access plate in the freezer (near the top). Remove the plate and look at the fan. If it's not turning, you will have to replace the fan motor.

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

I believe the problem is with the drain line when the frig goes into defrost mode

see if you can trace the drain line that oes into the evaporator pan at the bottom of the frig

facing the frig remove the bottom panel that goes across the front and pull out the evaporator tray to see if it is dry

take a flashlight and see if you can see a plastic tube that the water should be dripping into the pan

try to trace the tube up into the frig ther is some type of catch basin inside the frig on the back panel usually around middle area

If you are not able to find it you can call whrlpol customer service 1-800-253-1301
or call an appliance service enter and as them f they can walk you through the problem

Good Luck

Here are some things you can check yourself. Does it run all the time almost non-stop? if so check the vents under the front of the frig and make sure they are clean. Aslo check the condenser coil (either in back of the frig,or under the frig)Make sure that coil is clean. The condenser coil has to have contact with the outside air in order to release the heat it removed from inside the freezer.
Make sure you frig has plenty of ventilation ( wall too close on sides and back) Hope this helped. If not then you should have a pro look at it.