Cant check voicemail

Verify with your provider that you have a voicemail. ->

Ok. So go inside the Menu.
- Press Enter or 1, it should select Messages
- Press Enter or 1, it should select Commercial Messages, and display the first line of the previous message.
- Press Enter and type the first line of your commercial message.
- Validate with Enter, and then (Enter again ?) or just start typing the second line.
- Validate with (double ?) Enter, then type the third line.
- Validate with (double ?) Enter. A long receipt should be printed display should return to Main Menu screen.

Your voicemail password is a 4 digit number that you enter when you want to listen to your voicemail messages from any other phone other than your mobile phone - this is called remote access. This voicemail password gives you the protection to know that only you can listen to your voicemails.
It is vital that your password is set to a random 4 digit password. To change your password, all you need to do is:

1. Dial 173 from your mobile
2. You will then be asked to pick a 4 digit number, and then press the # button
3. If you are happy press press 2

Your password is all set up and you will be prompted to enter it whenever you want to listen to your voicemails through remote access.You will only need to use this password when accessing your voicemails from another phone. You will not need to use this password when accessing your voicemail from your own mobile phone - you simply dial 171 as normal
You can reset your voicemail pass code by dialing 611 or 1 800 331 0500
From the main menu, press3 (To get help with voicemail)
Press 2 to reset your voicemail pass word
Enter Billing Zip code
Customer will receive a text message to their wireless phone with their new voicemail password.
OR
You can log into your "My Account" from the www.cingular.com
From the My Phone page, click Reset Voice Mail Password.
Choose a wireless number from the dropdown menu and select Submit.
A text message is sent to the wireless phone with the new password.

Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.

If you dial your phone number from your phone, it will also take you to your voicemail. You may want to consider doing this permanently as dialing your own phone number counts as mobile to mobile minutes (free) instead of daytime minutes. :)

Call customer service something odd is happening you don't need to re-set up voicemail moving your SIM from one phone to another. If the phone is one not from your carrier it might not be programmed for your carrier's number when you press and hold 1 to dial voicemail

Contact your mobile service provider's helpdesk for further assistance on activating your VM

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

It is usually under message menu. try under setting of this menu. Alternatively you can use one more method that will sound funny but works. Press and hold the No. 1 key and see which number it is dialing. If the voicemail is already set it will be shown to you, edit this from the phonebook to your desired number. If the Voicemail has not already been set you will be prompted to enter you the voicemail number. Fill in the desired number there.

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i have, might help you guys out