Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled cartridges but usually corrects itself . now no more

Might want to purchase new cartridge (you got a bad one) is it a Lexmark cartridge ?. Some models and makes do not like third party cartridges. take alcohol and clean the contacts of chip installed on the cart might dirty so machine can not recongnize the unit,

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Please make sure the back plate is clean inside your printer. That the place where to contact points sits. Check the back of the cartridge aswell to insure all contacts are clean. If it still comes up with the error change the cartridge otherwise its a board or caridge wich you cant get new spares for.

These printers monitor the cartridges and dont like you using aftermarket ie non Lexmark, or not made by lexmark cartridges. So Im wondering If you have tried 2 x brand spanking new OEM Lexmark cartridges, or if you are trying to use cheaper from net remanufactured or "for use in lexmark" cartridges. If this is the case then this is your problem and also very common.

Are you using a photo cartridge and a normal color one?

These I beleive can not be mixed in different slots.
- Photo cartridges you will only need one installed on the left side.
- Normal ink you will need two installed (Black on left and color on right) .



Also Lexmark themselves have a couple of documents on this issue, here and Here

But these efforts will all be useless unless you are using Brand New Original Equipment Manufactured (OEM) Cartridges. This I see day in and day out, I get a lot of people tell me they are using original when they are not in fact, You will know by the price and lexmark carts do not state "for use in"

I dont think it is a problem with the printer, if you are using both brand new OEM cartridges then the firmware fix from lexmark should solve or you are trying to mix Photo type and normal type carts.

But these days ink jet printers are non repairable (well too costly and uneconomical to repair) throw away items, the expense is in the inks and manufactures vertually give away the printers so you will buy their inks, and lexmarks are designed not to like refill and aftermarket inks as are most modern inkjets.

Hope this helps, please let me know if you are using real ink and have tried the firmware fix and still are having issues, but all i probally end up telling you is buy another and welcome to our disposable way of life;)

Regards
Steve

Maybe try to remove the color cartridge, and blow the contacts out using compressed air from a can, in order to clean any dust on it.

If this doesn't work, then maybe the printer needs servicing at a Lexmark service center. The warranty is only 12 months and this printer is no longer produced.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120 begin_of_the_skype_highlighting (800) 332-4120

It may turn out that getting a new replacement printer of any brand is the most economical alternative after exploring repair options, if the printer is no longer produced by the manufacturer and has been discontinued.

Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

If cartridges are not original or are refilled, use new original cartridges.

If the cartridges are new and original, try cleaning the metal sensor inside the cartridge carriage.

If still no luck , contact Lexmark using the number listed on the owner manual.


Contact Lexmark -- Lexmark United States

Contact Lexmark -- Lexmark UK

Customer Support - Lexmark

Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

I put a new cartridge in but the printer doesn't recognise it. I compare the it with the original one and it looks a bit different althogh it's the same lexmark 1 cartridge. Can you help pleaes?

Using replacement cartridges that come without a chip seems to be the problem I had with the Canon Pixma 510 printer they are cheaper
but if they do not show the ink levels then its inconvienent so I have but Canon products with a chip and they work perfectly.