We have the flashing lights/chair not moving problem. We checked the batteries, they are fine, found that it was controller issue. Upon opening the controller piece we found some black oily substance under where the joystick would be. We cleaned that area with alcohol to no avail. Any other suggestions there? We are wondering what the little plug on the bottom of the controller is for, was there suppose to be a safety something in there? How can we get a new controller piece?

Check at the link https://www.hoveround.com/help/frequently-asked-questions/service-and-support/flashing-lights-controller-chair-wont-move

Double check to be sure drive levers are fully engaged. Go down and up a few times. If problem persists have Hoveround come and check it out. One of the drive motors may have shorted out when you continued driving with gravel in the wheel.

more info needed, what chair and what controller? is it all lights or just some and if so how many? are there two sets of lights (one for battery one for speed)? with out this info can not help.

I will have a guess and provide the error info for the most common possibility 10 lights flashing "An excessive voltage has been applied to the controller. This is usual
caused by a poor battery connection. Check the battery connections."


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Code 8: Controller problem. Also, check to see if your gearbox levers are engaged - if you can roll the chair by hand the gearbox is not engaging the motors.

Romp, Did you check the freewheel levers chair will not move if you are in freewheel. Levers are in front next to seat posts and need to be facing forward. If you are not in freewheel then check the number of lights you have on on the joystick and that they aren't flashing. Also check that your speed control is not on the lowest setting even with some charge a slow speed setting will not let the chair move. Now by some charge you mean lights in the green on the joystick? If the lights aren't flashing then I'm kinda unsure other than even with some charge the batteries don't have enuf current to drive the motors and need to be replaced Hoe this helps

The chair will not move if the charger is plugged in. The flashes are normal with the charger plugged into the chair. The lights on the charger mean that the batteries have been fully charged. Red and yellow lights mean charging. After you unplug the charger from the chair (if off-baord charger, turn charger off or unplug from the wall) then unplug from joystick. after plug is removed from joystick press the on button and all the battery lights should be lit and when you move the joystick forward you will hear the electric bake release and the chair should move forward etc Hope this helps

Check your freewheel levers. They must be engaged or the lights will flash and the chair will be inoperable. These levers are under the shroud behind drive wheels. (One on each side)

Check that you don't have the charger cord still connected or the motor disengaged.

There is a series of diagnostic flash codes associated with the controller. The diagnosis depends on which color and how many lights are flashing. If you post the combination, I can help you. Or you can download the Basic Operation Instructions of the Pilot Controller from the Pride website. The codes are listed on page two on the troubleshooting instructions.