SOURCE: I just bought an HP
most of them have to have correct software/drivers installed , I recament to locate the cyberlink youcam and use it, but deffinately try and make sure the drivers are correct by going to hp.com and locating your pc in the list and update as needed, then use the software.
SOURCE: I have this hard drive
I would first try plugging it into another computer to see if it will be recognized by a different PC
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