When it runs at 35% no problem. Runs constant. Any other setting whenever it turns on it immediately cuts off. Is this user error or broken product?

Bob, some humidifier fans run a lot, because they are designed to keep the air moving and when the humidity level rises, the compressor turns ON to extract the humidity. If you're operating the unit in a continual mode, it's not unusual for the fan to run almost constantly.Especially, is the humidity extraction level is set at or above 50%. Lowering it to 35% will cause it to extract more humidity and will turn on an off less.

Hope this helped you and thanks for choosing FixYa.

Depending on the time sequence you have this unit set to run, Fredrich's are designed so that the fan runs almost constantly, to keep the air moving. When it senses a rise in humidity above the level you have it set on, the compressor turns ON and runs until the level of humidity is lowered. This is especially true, if you are operating this unit in continual mode.

Hope this helps you and thanks for choosing FixYa.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

More than likely, the humidity extraction setting is set to high. Lower it to 35% or if you have manually controlled (No LED Screen) unit, set the control knob to Maximum.

Hope this helped you.

Toni, this sounds like the humidity extraction level is set to high. Lower it to 32 - 35%. The fan is running in an effort to recirculate the air. If the unit senses a rise in humidity above the level you have it set on, the compressor will turn on to extract the rise in humidity. That's why I think your level is set to high.

Hope this helped you to troubleshoot and solve the problem.

There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture. humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture/humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

A couple of things may be happening: The humidity extraction level may be set to high and it can't extract any humidity at that level. Reset/Lower it to 35%. The fans on most dehumidifiers run almost constantly (designed that way) so that it keeps moving the air around. If the sensor picks up a higher humidity level than what it's set to maintain, the compressor will turn ON. This is particularly true, if you operate the unit in continual mode, rather than a timed mode. Also, a dirty or clogged air intake filter, hinders the units ability to remove humidity/moisture.

In addition, operating the unit is ambient air temperature of between 40 & 60 degrees F, causes the unit to struggle to dehumidify the air and the fan to run continuously. Obstructing the air flow around the unit, will also cause it to not function as it should. Maintain a minimum of 12" of free air space around all 4 sides of the unit.

Hope this helps you troubleshoot and solve the problem. Please let me know.

Part of the problem may be that you have the humidity level set to high. The fan runs constantly to move the air around. When the unit senses a humidity level higher than what you have it set for, the compressor turns ON. Once it's ON, if the humidity level is short lived, it turns OFF.

Try setting the humidity level to the lowest possible setting. Usually, that 45%. If the humidity level in you home is higher than that, the compressor should turn ON and run until either the bucket is full or the humidity level reaches 45%. If this doesn't solve the problem, turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet for 12-15 minutes. Plug the unit bakc in, turn the Master ON/OFF Switch to ON and set the humidity level at it's lowest setting. Allow the unit to run until it cuts OFF and check the bucket for water. Hopefully that 12-15 minute time out allowed the unit to reset itself.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

If you're setting the humidity level on 70 % , that means you want to leave the relative humidity in the house at 70%. That's why the dehumidifier is cutting off. Your house is already at 70% humidity or higher. If you want to remove humidity, set the level lower. If your trying to make it cooler in the house or remove a lot of moisture, set it a 35 to 45%.

Hope this helped solve your problem.