Freezing problwm; very small amount of water was collected.

Hi,

Here is a tip that I wrote that will help you understand why and what you can do with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

I have a Soleus Dehumidifier (40 pint) and when I first purchased it and got it home, it was not collecting water. I phoned Customer Service and was advised to (1) unplug the unit (to reset?), then (2) plug it it again, (3) turn the unit on to Continuous cycle, (4) turn the power to High and (5) run for 24 hours. If the unit was still not collecting water, the units compressor may be bad.

I'm happy to say the unit began collecting water and the trick worked.

The following summer, when I turned the unit on for the first time I had the same problem of no water being collected. I went back and followed the above instructions (unplug, turn on high and and continuous) and it began collecting water again.

Personally, I think there is a flaw with their product but this solution has worked for me.

Good luck and I hope it works for you, too.