Make sure
that the dvd burner is getting enough power test all leads that are attached to
the dvd burner including electical extensions and make sure they have a secure
connection or just replace them there might be
bad/faulty or
the drivers may have been corrupted or you might have a virus run your
antivrus program
you might have to physically unplug the leads for this cd/dvd drive
restart your computer then plug them
back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the
driver then reinstall for this device
Click start control panel administrive tools,computer management,device
manager scroll down cd-dvd rom drives you might see a yellow question mark
? right click you will have options to update driver,roll back driver,or select
properties general troubleshoot, select driver click to reinstall drivers
click update driver or uninstall then reinstall if this does not fix the
problem it might be a registry problem if you cant see your disk drive in
windows explorer Click on
Start, Run, and type regedit and press
Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column. Upper
Filters Lower
Filters Upper
Filters.bak Lower
Filters.bak If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
Close all open
programs
Click on the plus signs (+)
next to the following folders
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
hope this helps
Testimonial: "The fix was editing the Registry and deleting "Upper Filters" & "Lower Filters""
Thanks!!! This really worked for me!
Thank you for this fix.
no problems hope its all good now
×
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
dont forget to vote
hope this helps
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