My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf

1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.