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Posted on Apr 18, 2011

Blank ink says (8004) replace when it has 80% of its ink left. It was working fine until we put in a new magenta cartridge. If you take them both out, put the black back its fine. Put the magenta in, the black says (8004) replace. Tried two new magenta cartridges. Both do the same thing.

5 Related Answers

A

Anonymous

  • Posted on Sep 25, 2007

SOURCE: Changed ink cartridge, now printing with green hue

most of the time this happened to me, I noticed I knocked one of the ones next to it slightly loose. Just check and make sure they are all seated fully.

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Anonymous

  • 7 Answers
  • Posted on Dec 07, 2007

SOURCE: replacing ink cartridge

You will need to clean the contacts on the cartridge & the printer.

Also check & clean the interface ribbon ( the white tap connected to the cartridge carriage.
Try this first.
Just a few ques.
Is the cart genuine of compatible,refill?
Did you have a paper jam or power outage before problem?

Anonymous

  • 125 Answers
  • Posted on Jul 22, 2008

SOURCE: cannot recognize ink cartridge

I have about 6 canon printers with a 3in 1 using PG40 and CL41. I have never encountered the problem you have. I have looked into some other sites and noticed a number if CLI-8 cartridges being replaced by Canon. I think there are only 2 probable problem areas, he cartridge or the software you are using. I suggest you call up Canon and complain about this problem. Seems like you got the printer 6 months or so ago. You should able to get to do something like replace the printer or cartridges. I'm assuming that you don't refill or have your cartridges refilled so the contact points should not be messy w/ ink. You can try cleaning the contact points on the cartridges and printer. But I'd call Canon and explain to them the situation and see if they can solve your problem. Solve I'm implying is to replace your cartridges or printer. Let me know if this helps.

old marine

old marine

  • 2426 Answers
  • Posted on Oct 14, 2008

SOURCE: Black ink

The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.

If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.

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IPF700 keeps replenishing with ink after power went down

I had the same problem and the answer was relatively simple: the head was not seated perfectly in place.

The left printing head of my IPF 8300 went bad and called for replacement (was popping an error requiring to reboot the printer and was almost 1000 days old), so I got a new head. When the new head was in, the machine entered the that replenishing ink spiral which first filled up the maintenance cartridge and then, after spending $100 to get a new MC, kept replenishing until one of my inks ran out and stopped with en error code. At that point I ordered 7 bottles of inks that were low and entered the service mode to clear the error and see what's going on. I ran nozzle check, and surprise, for the left head I just replaced printed nothing, completely blank! I put the old head back and the machine worked just fine so I called Canon to complain they sent me a bad head for $500 and they said not to worry, I have 1 year to get it replaced for free, but the problem is not the head but me not seating it properly. Too bad I wasted all that ink and a MC. To summarize, if the replenishing process takes more than 5-7 minutes after replacing the printing head, unplug the machine (will be only way to stop it) and restart in service mode (press power while holding down Load and Navigation buttons until the small S gets on the LCD) and print a nozzle check. If comes out blank for the new head, that is where the problem resides. Reseat the head and restart the printer. If problem persists Canon will replace it for free.
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I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

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Epson cx7800 won't detect magenta ink.

It seems likely that either your magenta cartridge is faulty (or empty - the ink monitor doesn't show how much ink is actually left, only the amount used subtracted from a presumed full cartridge when new). The first thing to be sure of is that you have a good cartridge - install a new one. You can save the existing one for later use once things are OK again. If this produces no results, you can now be reasonably confident that you have blocked magenta nozzles. Note that putting in a cartridge and taking it out again several times will aggravate the situation by getting air into the system.

You can now try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If nothing, repeat the process once more. If still nothing, post a new comment detailing what you have done and the results.
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Try remove and shake the inks and reinstall it back in and test to print. If you have tried more than 4x with the head cleaning it might be your ink pads inside the printer is clogged. Is this still under warranty? You have to call Epson they might help you out with it.
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How to load the new ink cartridge. HP Photosmart C5140.

Replace the ink cartridges (from the manual for the printer)

Follow these instructions when you need to replace ink cartridges.

To replace the ink cartridges

1. Make sure the HP All-in-One is turned on.
2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left.
If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
4. Pull the ink cartridge toward you out of its slot to remove it.
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing.
6. Press down on the gray latch until it clicks into place.
7. Repeat steps 2 through 5 for each ink cartridge you are replacing.
8. Close the ink cartridge door.
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Epson R1800 printer won't recognize new ink cartridge

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What error does the machine show up?
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