MISSING COLOR IN MY PRINTS

Sounds like you need a new colour cartridge; or perhaps the colour printhead needs to be cleaned.

You need to have the print head replaced. Brother is covering the cost to repair this problem if you call 1-877-276-8437 and tell them you are missing 2 colors on print outs.

If your going to print in color may it be just red or blue. You really need all of the cartridges for it to work. Because for the printer to come up with those colors. It would need all three colors Cyan, Magenta and Yellow to come up with the any color, in your problem, Blue and Red.

when the color cartridge has to make black, it uses all three colors. printing blue indicates that the color cart. is getting low on red and yellow. get a new black cart. and a new color, 'cause it' s coming due.

Let me know

I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.

When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.

The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.

You are more than likely out of magenta (red) ink. That printer uses a tri-color cartridge, and it has cyan (blue) magenta (red) and yellow ink. Green is blue + yellow-therefore you do have those two colors; since it will not print anything red or black you will need to replace both cartridges.

replace all ink cartridges.

Hi, this printer color cartridge contains all colors in one. So if you can print with one color means that the whole cartrige is ok but one or more colors ended. And you should had a low ink message on screen if it was genuine HP. Best thing to do is to go and buy a new one cartridge and see how it will go. This cartridge is green color.

Hi, I have the same problem, which has just been diagnosed as a defective developer drum by a repair specialist. The new part is $120.00. Should have the serviced unit back

SR

I came up with a work around for printing black.

I changed the black cartridge with the color cartridge.
Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
Then I can print out a letter.

By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.

If you do not use one of these primary printing colors the out put will be unusable.

I can not of course print out pictures.