You need 2 special spring clip retainer release tools, they are "U" shaped and have a little ball on the open end of the U, they go through the 2 little holes on each side of the radio face plate, and release the clips, if you have never done this it can be a pain. You should be able to buy this little tool from any tool dealer like Snap-on or Mac tools, they are cheap. They come in pairs as you must release the clips at the same time and use the tool to pull back on the radio to remove it.
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can you provide any photo for that??
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