Thanks for all the follow-up. I saved the suggestion from Kayumangi Beloria; but am going to try Cleaning Sheets first. I did not know these were available. Thanks again,
Go to www.support.dell.com
1. Remove ink cartridges.
2. Clean ink cartridge contacts with a clean, dry cloth.
3. With a damp cloth clean the nozzles.
4. Pull cartridge carrier to one side of printer while printer is off. Clean the encoder strip, careful very sensitive. Pinch with a clean damp cloth and wipe from the carrier to the side of the printer. Do both sides.
5. Do a nozzle clean page. Go to >start>programs>dell printers>dell aio a940>dell printer solution center>maintenance>clean to fix horizontal streaks>print: If prints a blank page, and testing with another cartridge or a good cartridge have the same issue, your print head may already be damaged.
***damage may be due to refilling ink cartridges, some ink solutions may have damaged the printer head.***
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smudges on edges of paper after printed
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