Tru 9496 We have 5 handsets currently on this base..and trying to add another...each time we try to register..it says "registration failed" after approx 5 seconds on the handset...any ideas?

Add and register a handset
Each newly purchased handset must be registered to the telephone base before use. When first purchased, each expansion handset shows NOT REGISTERED.
You may need to charge the phone first.
To register a handset:

·Place the unregistered handset in the telephone base or charger. Press Find for 4 seconds. If the headset screen doesn't light up after the 4 seconds. You will need to charge it some more.
·After making sure it is charged set the telephone on the main base again press and hold the Find button for 4 seconds ( until the red light IN USE comes on) Then release the find button. The headset will show PLEASE WAIT; this takes about 10 seconds to complete the registration. The hand set will show HEADSET REGISTERED and the headset number assigned, you will hear a beep when the registration is finished
·When the registration is complete, the newly registered handset is assigned the next available handset registration number. For instance, if you already have HANDSET 1 and HANDSET 2, the next registered handset is HANDSET 3.
·Makes sure no other headsets are in use at the time or the registration may fail.
·You cannot register a handset if any other system handset is in use. Only one handset can be registered at a time.

This sounds like a registration problem, the handset(s)
and the base have lost identification with each other.

I. To address this, first de-register the handset(s) ---
do this procedure for each handset:

0. Start by taking off the battery compartment cover....

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??", press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY (why the cover was off)

9. Wait ~30 seconds, re-connect the battery & replace the cover

10. display reads "Not Registered" ===============================

II. To register the handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #1" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a few
hours and try the registration ( II ) again.

NOTE: the base can only handle 5 handsets and will
increment the number of each handset registered
until "Handset #5" has appeared, even if some of
the handsets are lost/not in use. Trying to register
more than 5 handsets will result in "Registration Failed."
===============================

III. To clear the base of all handset registrations and
be able to start registering again at Handset #1:

1. press [Find Handset] on the base and hold past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink.
2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration
3. for multiple handsets, return to II. above and
register each handset in turn.
===============================
Good luck !!

This sounds like a registration problem, each 'old'
handset must be de-registered from its original
base and then registered to the 'new' base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!

This sounds like a registration problem. Try
de-registering the handset(s) and re-registering
to your base.

NOTE: the CS6429 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!

October 10th, 2013 at 9:19 amPROBLEM:
After de-registering handset, handset displays [REGISTRATION FAILED; UNAVAILABLE] when trying to register handset.
This worked for my UNIDEN TRU-9480-2
SOLUTION:
1) Remove handset from base
2) Remove power cord from back of base
3) Press and hold the [find hs] button on base as you plug the power supply back in; the charge light should then be blinking.
4) Return handset to base and it should register
GOOD LUCK!! HOPE THIS HELPS!!

Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --

Same manual as lethean provided on a similar post but Page 24 if the previously used Base is Unavailable and your phone shows "Deregistration" in the Menu.

Base Unavailable (Handset Only)
To clear the base registration data in the handset, please follow these steps:
Press and hold [] and [#] for more than 5 seconds. Select the BASE UNAVAILABLE submenu.
BASE UNAVAILABLE appears. Move the cursor to select YES, and then press the OK soft key.
ARE YOU SURE? appears. Move the cursor to select YES. Press the OK soft key.

This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

I just successfully registered 4 TCX905s with my TRU8865 base - it's documented in the TCX905 manual.

Be sure the handset you want to register is fully charged.

Remove the handset you want to register from its charger.

Now unplug the AC for the main base, hold down the 'find handset' key on the base and plug the AC in again, when it beeps, you can let go of that button.

Hold down the '#' on the handset you want to register, it will show 'Registering Handset...' and when it beeps, it's done - registered, you're good to go :)