The light is burned out and one of the torsion springs on the door is broken (for the second time). I have the parts but do not know how to acess the door springs or the light.
I had a tension rod break in my door as well. There are two of them that cross forming an X and you can see them when you open the door and look in the crack. Fixing them is very easy once you get the outer panel w/ glass and the black molded plastic piece off. WARNING, when you open the door there are two screw on the inside top part of the door assembly. THEY ARE THE ONLY TWO SCREWS HOLDING THE ENTIRE FRONT PANEL/GLASS ASSEMBLY IN PLACE. I found this out the hard way. When the 2nd screw disengaged the whole assembly came crashing down shattering the glass and nearly cut off my toe. Be very careful when taking off the outside panel!!!
Next challenge...the black molded piece that also needs to come off. To remove this take off the piece that surrounds the exhaust tube to get at two screws that are directly underneath the molded plastic piece. After getting that off you have access to the two rod and can get them installed without to much trouble.
Again, be very careful when removing the front panel. My repair went from an 18 dollar tension rod to a $200 dollar front panel and nearly cost me a toe (yes, I was barefoot).
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There
should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting & testing.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
The torsion spring is broken, I didn't realize there are two of them till I got on here. I do I replace it?
cameradon
If the microwave door won't open the open lever might be broken. This part can be replaced separately.
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If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.
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If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.
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If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.
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If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
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If the microwave door won't open the button might be broken internally. The button can be replaced.
Enter your model number to see parts for your microwave.
If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
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Torsion spring failure - 2nd occurrence. Diagram shows 2 springs in stainless steel model (both labelled "16" in exploded drawing). How to determine right hand and left hand spring?
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