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Posted on Apr 13, 2017

I have a thomson dti 6300-16 set top recorder box. i live in derby and have experienced the digital switch over. my tv after rescanning is perfectly fine, with no loss of service or channels. however my set top box has failed for the last 48hrs. i have rebboted several times and completed auto scans. everything works and i can watch all the channels through my set top box on my tv, my pre recorded programmes are still successfully there and working. but no information on the channels appear now. i cannot see a tv guide anymore...so i cant see whats on now or next...so it doesnt let me record either. what can i do

5 Related Answers

Anonymous

  • 105 Answers
  • Posted on Oct 17, 2007

SOURCE: Sharp LC-32P70E TV: EPG suddenly not showing

hello, this sounds more like a cable or satelite problem. hame you tried reseting your cable or sat box? usually when you reset the box it will download the guide again...

 

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Anonymous

  • 47 Answers
  • Posted on Jun 25, 2009

SOURCE: Everything on the TV works EXCEPT live TV.

Please clarify a few things. Are you using cable TV, satellite TV or a TV antenna? If cable, are you using a set top box (and is it powered on) or does the TV convert the cable info. If satellite, is the set top box powered on? If off the air (antenna TV), can the TV receive the new digital signals and if not, do you have a digital converter box between the antenna and the TV?

Anonymous

  • 1 Answer
  • Posted on Jul 13, 2009

SOURCE: I have an external DVD Recorder / Player attached

I have a LG tv set. When i press the tv/av button on the remote my tv shows av1, av2 earlier but now it is showing only av. So i am unable to watch my dvd player. Need help.

Anonymous

  • 556 Answers
  • Posted on Aug 25, 2009

SOURCE: Not able to scan for digital OTA channels on a JVC LT-32X667 LCD

Seeing as it does not have a digital tuner in it, I would think this would be the problem, you will have to get a box for it.

Anonymous

  • 212 Answers
  • Posted on Jan 23, 2010

SOURCE: My Thomson Top up TV box will not record. I go to

Sounds to me like your hard drive is full. Do you use the topup tv part of the box? If not, deselect all the topup tv channels. This will free up a significant amount of drive. Failing that, you'll have to delete some of your programs, sorry!
To deselect topup tv channels;
Go into the menu option, Customise Top Up TV Anytime, and de-activate all the selected channels

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1. Select Menu, Set-Up, Help.
2. Press the Green button on the remote control.
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4. Now press the Blue button which will prompt you with a warning box.
5. Now press the Green button if you wish to proceed.
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This could solve problem
1. Select Menu, Set-Up, Help.
2. Press the Green button on the remote control.
3. This shows the Advanced Information screen.
4. Now press the Blue button which will prompt you with a warning box.
5. Now press the Green button if you wish to proceed.
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User manual needed

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WARNING
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Hi! This is not a great solution and a bit long winded, but aimed at those who've lost the receipt! Start by recording a new programme - the box should still record. Now the corrupt recording is not the first one in the library. When you press library now, all appears to be well. You can find which is the corrupt recording by scrolling down slowly. The corrupt one should be the one with no thumbnail picture (plus it'll be the one that freezes the box up again!). Restart the box agan and press library. If you have recordings before the corrupt one you should be able to scroll very quickly past it and delete them now. Now the corrupt programme is at the bottom of the library list - you can't delete it but at least you can avoid it now...

Like I said far from ideal, but it works on mine. Still no word from Thomson. Hope this helps.
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