What you're missing is that ALL the PCs will be connecting THROUGH the router to the Modem. Unplug the PC network Cable from the modem, then plug a network cable from the router's INTERNET port into the modem (where you removed the PC's network cable). Now, plug the PC's network cable into one of the ports on the router (usually 4 or more, marked 1,2,3,4. Think of a Router as a "splitter". It connects to the Modem, then several devices connect to the Router, some of them by wire and some by Wi-Fi. So your desktop PC is connected by wire to the router and your laptop PC is probably connected by Wi-Fi (wire is an option, as well). The Router sorts out all those signals and communicates with the Modem. Sound reasonable?
SOURCE: Arris cable modem
try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem
SOURCE: Switched to cable(arris modem) can't set up network
cable dsl same thing. Did you switch providers and get new modem from them? If so. Just delete previous netowrk and install new one let pc discover new one. Also, with your router you got a disc. It should install correctly. Perhaps it is previous network that is hindering you.
SOURCE: ARRIS Modem + D-Link router = no internet
when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).
put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.
check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)
access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.
SOURCE: Arris Modem won't work with Airport Express
Not sure how helpful this will be, as I'm running a different piece of gear, plus it requires both troubleshooting + ISP assistance. I had a similar problem with my AirPort Extreme: AirPort Extreme saw the Arris, iBook saw the AirPort Extreme, but no internet connectivity.
As I was doing this, I had my ISP on the phone that confirmed complete connectivity of the signal path and ensured that I was online. While the Arris was powered down, my ISP also sent a "message" to the Arris; I don't know if this was a software update or what. I completed the AirPort set-uo through the Utility application, the AirPort restarted, and I was online.
Hope this helps.
SOURCE: Unable to set up wireless router
Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer. Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings. If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.
114 views
Usually answered in minutes!
×