Both phones say searching when I push on says connection but no dial tone then says out of range

A "Line in Use" message generally means that the phone can't get a dial tone. If all of the handsets/phones for that line are on standby or on hook, you need to check the wiring and incoming connection. First, connect a new RJ-11 cord between the phone and the jack. Check if there is a dial tone with the new cord. At least once, I saw a handset cord used in place of the RJ-11 cable. This combination will give this type of issue. If you have a DSL line, check the filter and replace it if it is inside.

For the rest of the wiring trouble-shooting, I like to check the wiring with a basic corded phone. Check if the test phone gets a dial tone at the first jack. If it does, then your first phone has a problem. If there is no dial tone, try plugging in the test phone at another jack on that extension line. If there is a dial tone, that suggests a problem at the first jack or the wiring to that jack. If you do not have a dial tone or there is no second jack, find your service connection. Open the box and look at the connections. If there is an RJ-11 jack, plug in the test phone. If you have a dial tone here, you have a wiring problem. If there is no RJ-11 jack or no dial tone, contact your telephone company. They can test the phone line and determine if the problem is inside or outside.

If the jack could be faulty, remove the cover plate. Look for any loose wires. There are two types of jacks - keystone and screw terminals. To replace a wire in a keystone jack, you will need a punch-down tool available at most hardware stores in the electrical and wiring aisle. Do not strip the wire; just place it in the correct position and push the wire into place with the tool. For the other type of jack, strip a small section of wire and secure it under the screw. See http://www.lanshack.com/wire_phone_jack.aspx to see the terminal connections.

In many places, the phone company technicians will fix an outside problem for free. This includes a DSL filter in the service box. (There are some phone companies that are trying to force system upgrades and will avoid fixing older wiring.) If the problem is inside but not at the jack, you may want a professional to search for the issue. Your phone company technicians will often do this for a fee.

I hope this helps.

Cindy Wells
(I've had dial tone issues several times. Some were caused by rodents chewing on the copper wires (underground service). Others were due to work crews digging up the wire. A final outage issue had to do with a lightning strike damaging the DSL filter. With a fiber optic connection, we've had two service issues. The first was just after the installation and involved only one jack. That cable had been dropped during the service upgrade. After locating the RJ-11 cable behind the siding and connecting it to the service box port, the problem was solved. The second required a service call - the fiber optic modem card began to fail and couldn't properly translate the signal. The card was replaced solving all of the problems.)

989369541361

I am NOT familiar with YOUR make and model of phone, BUT.... I've had several cordless phone systems over many years, and have had the same problem that you describe. First, here is some background info for you:

The telephone company systems USUALLY have two different dialing systems:

1. The "old" ROTARY DIALS worked by MECHANICALLY sending out different numbers of electrical pulses which the MECHANICAL "receivers" at the phone company "Central Office" buildings would read and thus connect you to the dialed number.
2. Some years ago, a "new" dialing system was initiated. That system was called Dual-Tone-Multi-Frequency [or for short, DTMF].

DTMF uses BUTTON KEYS which put out a different electronically generated TONE [related to] for each different NUMBER key pushed, and THAT series of tones told/tells the phone company Central Office receiver computer the number to which you wanted to be connected.

Around the world over the years, most phone companies have, and still use one of these two dialing systems, AND...

Most cordless phone manufacturers designed their phones to work WITH EITHER system, BUT....

The customer IS REQUIRED to "SELECT" which system his phone company uses, while the customer is "SETTING UP" his/her new cordless phone.

THAT process IS INCLUDED in ALL cordless phone set-up instruction packages I've ever seen!!!!!!

Either you need to carefully read and study YOUR installation-set-up instructions and then PROPERLY set your phone's dialing system [to PULSE or DTMF], OR GET SOMEONE who KNOWS WHAT he, or she is doing to do it for you.

I, and I think no one else is able to guide you via back and forth messaging on this site. At least I know I can't because I'm not acquainted with your cordless phone, AND I don't have an instruction/set-up manual to consult!!!!!

Track down your manual, OR search for a replacement manual; the dialer system selection process is NOT DIFFICULT IF you have the manual!!!!!!!

I would contact your phone provider. It could be a coinceidence that the dial tone stopped working.
DSL does not require dial tone to work.

Dear Sanyte1226,
Double Check that all handsets are registered, and make sure that you don't have to many phones connected to the jacks throughout your home. If all fail, very slowly, make sure the phone is on speaker, and slowly move the telephone port into the jack SLOWLY like slower than slow motion. If you here clicking, keep pushing it in slowly until you here a dial tone. I know this has happened to me before.
Best of luck, The Writer.

phone says move closer to base

what does it mean what your phone is out of range

I have no dial tone on my phones. I can receive calls and my answer machine works ok. I plugged another phone (an old phone) and I have a dial tone on that phone, but not on the new ones

Lisa, If the 900MHZ phone is Model 26928M programming for rotary dial usually goes like below, can't hurt to try on any model. TONE/PULSE DIALING This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is pre-set for touch-tone use. To set to tone or pulse dialing: 1. Press and hold the program button for two seconds. You will hear a beep. 2. Press the *tone button to select Tone Dialing or press #pause to select Pulse Dialing. 3. Press the program button again. You will hear a confirmation tone.