Napoleon 36" Zero Clearance Top/Rear Vent Natural Gas Fireplace with Black Door Logo

Related Topics:

Posted on Jan 21, 2018

My gas fireplace's pilot light is on-but when I turn on the electric switch the fireplace will not light all the time. Sometimes it may take 2-3 minutes before it lights up but then goes out after 30 seconds with the pilot light still burning ---sometimes it doesn't light at all. Any suggestions?

1 Answer

D Porthos

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that hasĀ over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

  • Contributor 4 Answers
  • Posted on Feb 04, 2018
D Porthos
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that hasĀ over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

Joined: Jun 28, 2017
Answers
4
Questions
0
Helped
1838
Points
11

I had this exact problem.

Open the glass front. Take a piece of fine steel wool and clean the little metal ends where the flames ignite. Sometimes they just get gummed up. It prevents enough flow from getting through to maintain a flame.

3 Related Answers

Richard

  • 5 Answers
  • Posted on Jan 26, 2009

SOURCE: fireplace clicks and shuts off when running

There are a few things that could be causing this problem. The most common resolution to this problem is making sure the thermo couple is screwed tight into the valve. While looking at the gas control valve, you'll see a few wires and small metal tubes going into it. The one you want to tighten is the tube that is copper. Even if you get only a half a turn on the little brass fitting that's holding it screwed in, that's usually enough. If that doesn't do the trick let me know and I'll get back to you with some other things to try.

Ad

Anonymous

  • 43501 Answers
  • Posted on Dec 23, 2009

SOURCE: pilot light flame is mostly yellow. LP gas

Hi,
Thr thing you need to do is take the pilot assembly all apart and blow the dust and dirt out of it.
After burning for many, many hours the air that is move up through the pilot assembly leaves dust and dirt which plugs off a bit of the air and makes the flame run rich. Meaning that it does not get enough air mixed in for complete combustion.
When you clean it you will see the dirt and dust com out of it.
Reassemble carefully just as you took it apart and it will be back to working great again!!

I hope that this will help you to solve your problem!

Thanks for using Fixya!!

Heatman101

Testimonial: "thanks that was it. "

Anonymous

  • 1 Answer
  • Posted on Jan 05, 2010

SOURCE: gas fireplace won't light up even when pilot light is on

Check for how clean the bottom of the unit is. I know it seems small but when dealing with these amounts of electric current they are just that "small" and the dust can be shorting out the unit and not allowing the gas valve to release the gas. Its a safety thing, they dont want gas around an electrical short "go figure" lol

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Gas fireplace pilot not working

If cleaning the thermocouple didn't allow your pilot light to stay lit, or cleaning the thermopile didn't allow the pilot light to generate enough electricity to open your gas valve and ignite the burner, it might be time to replace one of them. ... Gas water heaters generally use the same ones as gas fireplaces
0helpful
2answers

Pilot light of gas fireplace went out. Normally the pilot light is lit, and you turn on the fireplace with a light switch on the wall. Is it safe to relight the pilot with a match ?

if the stove or fireplace doesn't have electronic ignition then yes its looking for a pilot lite I used to have a old water heater that did this , turns out the problem was defective gas regulator making the pressures go up/down also was leaking outside that's what made it noticable
0helpful
1answer

Where is the thermocuple on my marco gas fireplace

Fireplace Pilot Light Tutorial - YouTube

? 5:06
https://www.youtube.com/watch?v=Moa7eGlKCr4
Nov 12, 2012 - Uploaded by FogoFox
This video walks you through the process of turning on the gas to your fireplace, lighting ... Lighting a Gas ...

The thermocouple compared to the thermopile. - YouTube

? 6:01
https://www.youtube.com/watch?v=dRjX5m0zHUU
Oct 16, 2013 - Uploaded by grayfurnaceman
I got an 1980 gas fireplace, I just see the pilot and something that look more ... My land lord purchased a ...

Marco Natural Gas Fireplace (Model B36CFI) won't turn on ...



Download MARCO GAS FIREPLACE MANUAL PDF ...

? 0:16
https://www.youtube.com/watch?v=lJyHdPywr0M
Jul 31, 2015 - Uploaded by Roscoe Sikes
Download MARCO GAS FIREPLACE MANUAL PDF ... How to Safely Light Your Pilot on Your Gas Fireplace ...


1helpful
1answer

How to turn our gas fireplace on

Gas fireplaces have a button that needs to be pressed to allow the pilot to ignite. One you have ignition, the thermostat adjustment should fire up the burner. Remember, prior to the steps mentioned, your Gas Service should be ON. Gas available and the ON/OFF knob at the source (gas line) turned to ON. You may need a lighter, like that used for a candle to fire up the PILOT.
0helpful
1answer

Gas fireplace won't light

Your fireplace does have a pilot. It is either millivolt, where you manually light the pilot and use a remote or wall switch to light the logs
or is IPI where it still has a pilot light but the reote or wall switch lights the pilot first then the logs. The second version has a non-standing pilot. In either case, it sounds like a pilot assembly issue. When you "throw the switch", do you hear clicking inside the fireplace? If so and it does not light, you may have a pilot assembly issue. If there is no sound at all, then you may have a bigger issue with the control module. The only sure way to know which is the culprit is to have a certified technician come oput and examine your fireplace.
0helpful
1answer

I recently bought a house w/ a Marco gas fireplace. There is no owners manual and the company has gone out of business. I have never used a gas fireplace, so I have no experience w/ this. It has a direct...

Hi the key turns the gas on there is a arrow saying on /off turn to on .

remove front panel should lift up then down look for large metal plate should have lighting instrutions on them?
if not you will see a gas valve 1 maybe 2 black knobs look for the one with off pilot on , look for small knob red or black this the spark igniton , okay turn first knob to pilot and press in and hold in depress spark knob keep doing this untill pilotlights there might be air in the line so this might take time , when the pilot lights HOLD BUTTON IN STILL for 30 secs then release turn knob to on pilot should stay on if not do again , if stays on turn up thermosat if fitted or turn power on at switch you will have to find that will be near fireplace the other black knob turn sthe flame up and down hope this helps
1helpful
1answer

Problem lighting gas fireplace

my fireplace lights up for a short time and goes out after 5 or 10 minutes, please help with this problem.
0helpful
2answers

I just bought a Lennar home in the Hanford area. It was a foreclosure. There is a Heat n Glo doublesided fireplace. No manual for operation. How do I get the thing started? There is a red gas valve on the...

i would really suggest having a gas log service company come out . 2 reasons 1st it should be maintenanced every year and 2 its a gas appliance have a qualified person explain the operation visually
10helpful
1answer

Gas fireplace won't light up even when pilot light is on

Check for how clean the bottom of the unit is. I know it seems small but when dealing with these amounts of electric current they are just that "small" and the dust can be shorting out the unit and not allowing the gas valve to release the gas. Its a safety thing, they dont want gas around an electrical short "go figure" lol
22helpful
9answers

Marco gas firplace

I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.
Not finding what you are looking for?

459 views

Ask a Question

Usually answered in minutes!

Top Napoleon Pool & Spa Experts

Paul Carew

Level 3 Expert

3808 Answers

john h

Level 3 Expert

29494 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66931 Answers

Are you a Napoleon Pool and Spa Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...