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Sounds like you've exceeded your device's storage limits.
If you can hook it up to a computer, go into the device's storage (via a file explorer), delete 5 or 6 MP3 files from the player. They usually average 4 to 5 MB's each. That should give the unit enough free space to start up correctly.
We are having the sam eproblem with the asking to free up 20mb. Your solution (The player needs free memory space for building up the playlists: delete the amount of data off the player.
Connect to the computer and backup all the data from the player onto the computer. Next delete some of the saved data from the player to free at least 20 MB of memory. All support for the RCA M4304 on next page:..... Does not work for us. When we plug it into the computer all it does is show it usb connected but we cant get into player anymore to delete anything. Please advice
have you tryed hooking it up to the computer and freeing up 20 megs? if you have then it could be a firmware issue goto their website and find the latest firmware and flashing utility and reflash it see if that helps
I couldn't find any software for you.But I did find a firmware update to reset the player to factory.You can always try that first and see what happens. RCA Firmware Update
3. Install the software on your computer, then run it.
4. Reset your player by either pressing the reset button or removing the AA-battery from the player. 5. While holding down the "Play" key on your player, connect it to the PC via the USB cable. Release the "Play" key when you see the progress bar moving and "initializing" text. If you cannot see the "initializing" text, please disconnect your player and try again. 6. Click the "Start" button to upgrade your player
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