Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.
You now must generally remove the outer cover to replace the bulb.
In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job.
It's really helpful if you have your original installation instructions to do this.
Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.
To order Panasonic parts see
http://www.pasc.panasonic.com/epartr ; To download a Panasonic manual see
http://service.us.panasonic.com/operman ; to find an authorized Panasonic servicer, see
http://www.pasc.panasonic.com/WhereTo/FindServicer.asp?Pass=1 ; For FAQs, see
http://service.us.panasonic.com/faq/faq.aspx
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