More likely than not there is a blockage of ice bettween the freezer and the refridgerator. most fridges work to get the freezer cold as a priority.Then the cold freezer air is circulated throughout the rest of the unit to keep the fridge cold. Thats why you may hear a fan running in the fridge unit while the compressor is not on. Unplug and open the doors to warm the inside. Look at the plastic piece bettween the two units and remove. See if there is ice build up and use a hair dryer to melt, dry area out and restart the unit by plugging back in or turning temp dial. Hope this helps.
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