Hello geniet1:
If the USB ports are loose, then the computer is going to have to be disassembled for repair.You should have Toshiba, or a Toshiba authorized service center fix it. If I remember correctly,all you have to do with Toshiba laptops is just drop them off at UPS for repair.UPS sends them to Toshiba for free, and Toshiba returns the repaired laptop to you.
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