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Posted on Apr 06, 2011
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My ipod shows a connect to itunes symbol. When i connect it, it says "Itunes could not connect with the ipod 'ipod touch' because it is locked with a passcode. But my ipod wont let me type in the passcode!

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mac colar

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  • Apple Expert 421 Answers
  • Posted on May 23, 2011
mac colar
Apple Expert
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Joined: Jun 12, 2008
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1. Reset or restore your iPod for a try, this can fix many general iPod problems. 2. You may try this iTunes alternative, I always use it to upload music and video to my iPod once my iTunes can't recognize my iPod, my friends recommend it to me, it's safe and works pretty well, you can also use it to copy music and video from ipod to computer for backup, it's useful when you lost your iTunes library. 3. Update your iTunes to the latest version. Plug in your iPod. If iTunes can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod. I got this method from Apple technical support. Hope it helps. Contact me if you have any other question.

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0helpful
1answer

Ipod touch is disabled and wont let me put in my pass code to unlock it when i get to itunes!

If your iPod touch is locked by a 4-digit passcode, the only way to get past it is to force the unit into restore mode by doing the following:


1. Start iTunes and Plug the iPod touch in to your computer via the sync cable. This could be firewire and/or USB.


2. Hold the sleep/wake button(the button at the top) and the menu button(round button at the bottom) down at the same time. Keep them both pressed until you see the 'restore' screen (an iPod cable and an iTunes disc symbol) on the iPod touch. If the ipod turns off or shows the "Slide to power down", just wait and try again. It takes about 10 seconds. Once the restore screen shows, Release the buttons.


3. Windows should quickly "install driver software" for a few seconds. iTunes should now display the iPod touch, along with a message that the iPod touch is in recovery mode. Click the RESTORE button in iTunes to restore the iPod touch.


Please note that doing this will erase the contents of the iPod touch -- that's how the system is designed to work: a passcode lock is meant to protect the data on the iPod.
0helpful
1answer

My apple ipod touch has been locked and is showing the symbol of usb and itunes

This means that you need to connect your ipod touch with the itunes running on your computer via USB
0helpful
1answer

Just purchased ipod touch what do I do first? Haved connected to to my PC labtop. The ipod screen only shows itunes symbol and USB sympol, Help

Hey Jazz..!! How are you?

I am happy to help you with your iPod.

First download this iPod Touch Manual.

*Download iTunes 9 from Apple: Click Here

*iTunes will automatically download all your Music from Computer.

*Connect the iPod and restore it once, if you dont know click here


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