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Posted on Apr 05, 2011

My internet service is with Suddenlink, I have a SMC wireless router, but I can't connect my Acer Aspire computer to it wirelessly.

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Suddenlink Help

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  • Contributor 44 Answers
  • Posted on Apr 06, 2011
Suddenlink Help
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Hi - My name is Tina and I am with Suddenlink. Are you leasing the SMC Router from Suddenlink? I'd be happy to help resolve this issue for you -- please contact me directly via email at [email protected]. Thanks!

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On the phone you would need to gointo settings > wireless and enable your wireless radio. You should then get a notification that wireless networks are available. Select your's or a public wireless network if you're at a coffee shop, ect. Enter any applicable passwords. For this to work you need to verify your phone has wireless capabilities and that the phone and router support the same 802.11 standard. Current Standards are a,b,g,n and ac
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Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire.


Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver.

Restarting the computer corrects this issue.


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Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.


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Check the wireless router and high-speed modem. If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.

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  • 3 Select the appropriate network you wish to connect to. Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.
  • 4 Restart the computer. The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.
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