Am being advised to reset router because of the Google Redirect Virus. How to?

I strongly recommend you read http://google-redirect-virus.info/prevent-google-redirect-virus.htm GOOGLE REDIRECT VIRUS Although the page says 'things to prevent redirect virus' it is a good free method of protecting you computer from anything. How you change your default search depends on the browser but its pretty easy to do.

This is a malware that hadd been insyalled on you system by itself. I suggest you update your anti-virus program and run a full sustem scan and also download and install malwarebytes to remove this torjan.By default the location of the wisersearch exe file is as follows:
C:\Program Files\WiseSearch\wisesearch.exe

Hi Lance,
I have 2 links for you on how to remove toolbar using Google chrome and IE. Hope it helps.
Uninstall Google Toolbar
How to Remove Toolbars

if you are not using the latest google chrome, then you can download the new version and re-install.

if you have the latest version, the chrome might have been infected by google redirect virus. Run scan for gogle redirect virus using the google tool HERE-OPEN..

you may check how to fix common pc errors on
http://digitalpowering.blogspot.com/2013/01/fix-common-pc-computer-problems.html

may be able to restore computer from a previous restore point

There is a malicious software application called the Google redirect virus. If your system is affected with this resident virus, you will be redirected most of the time. Each time you click on a favorite to reach a website, you get IE8 redirect problems - due to the Google redirect virus. I recommend a scan to know if your IE8 redirect problem is attributed to the Google redirect virus.
Not all antivirus applications can detect it. You may use Microsoft Security Essentials for regular use (it takes care of several specific types of spyware) or if you wish to go for a one time scan, you can use MS AV online scan. Once you have completed the scan and have found and removed the virus, I recommend you use the best maintenance software for Windows to avoid the problems in future.
IMPORTANT: Please clean your computer for temporary Internet files and cookies prior to running the online AV scan as they may interfere with the scan process.


Read more: http://www.brighthub.com/computing/windows-platform/articles/60039.aspx#ixzz0qCSBheKI Sometimes the IE8 redirect problems are also caused by corrupt add-ons. To test this, right click on the Internet Explorer 8 icon and select Start without Add-ons.
If you can browse normally, it means the problem is some add-on. Start IE8 normally and disable all add-ons (Tools → Manage Add-ons). Enable them one by one to isolate the add-on that's creating the problem. You can disable or remove that add-on to prevent future IE redirects.
If you still get redirect problems, I recommend you uninstall the Internet Explorer 8 and download the "Internet Explorer Optimized for Google". This optimized version gives fewer troubles that include eliminating most IE8 redirect problems too.


Read more: http://www.brighthub.com/computing/windows-platform/articles/60039.aspx#ixzz0qCSO4X56

Sounds like you are experiencing "Browser Hijacking". This is caused by a malware that can be tricky to get rid of at times.

Download and install the free program at the following link. It is really good at removing many type of malware that normal virus scanners miss.

Http://malwarebytes.org

That's a classic sign of a virus and or spyware.They redirect you to a site they control and try to get you to buy their virus protection.Reboot in "safe mode" and run your virus and spyware software.Make sure it's the deep scan so it clears your Restore files too.Also check your User Accounts for a "new" administrator.The virus will log on as administrator and control your computer so you can't delete the virus files.Let me know if this helps?