How do I set up my voice mail or know if I can acquire messages? I have a Panasonic KX-T7731 phone system!

The KX-T7731 isn't an answering machine.

If the voicemail is on an answering machine connected to your phone line, consult its manual/

If the voicemail is on the phone company's server, look up the instructions in the phone book, or conrtact the phone company.

On my typical 7731, if I press the MESSAGE button on an idle phone, it tells me where the message came from. It could be from any internal station, not only the voice mail system.
Dialing 700# on the intercom cancels all messages. Keep in mind that the 7731 works on several different Panasonic systems. Mine is the TA-824. That command works on most TA series (308,624,824) . On the other systems the code would be 700 and your extension, or *700 ext on TD,TDA,TDE,TAW, NCP etc. boxes.

Carl

Manual to what? A 7731 is a Panasonic phone that connects to a Key Service Unit. If your KSU happens to be a TA-824 delivered in the U.S., it has a DISA card built in and the instructions are probably in the OM. There, you record a set of instructions that let the system answer and route the caller by digits dialed. If you're using a different KSU, then you may have the Auto Attendant on a Panasonic Voice Mail system do the messages and routing. That set of instructions will be in the Voice Mail installation guide.

Carl

115 is the port the voice mail is on. The prompt is "enter password then #". The password is your voice mail password from the extension you're calling from. If you are trying to get your messages from another phone, press #6 * and your extension. It will then ask you for your password to your voice mail.

There are FOUR system manuals and TWO manuals for the TVA or TVS voice mail system. None of them say 7731 on the face of them, so post back with you KSU and Voice mail models.

Carl

What's answering the calls, is it the Panasonic system or the central office? When you figure that out, and it's locally, then post back with the model number of your phone sytsem cabinet and whether you dial 107 or 115 ot get into voice mail, or the message is left in the central office.

Carl

If this system is connected to a Panasonic Voice mail, dial #6 * and your extension. It will put you into your own mailbox.

Carl

It depends on what system the 7731 is attached to. If it's a TA system, that you dial either 107 or 115 to get to the Panasonic brand voice mail system, you take a spare button from the left side keys and press PROGRAM the spare button and dial 94+107 or 115 then STORE.

Pick up the handset and drop it back down to end programming. Then label the button VTR. When a call comes in, you press VTR and dial the extension or press the DSS (extension) button. You don't press HOLD or TRANSFER, just the VTR button.

It's all on page 158 of the OM http://www.public.carl.airpost.net/Pana/TA-824/200_TA_OM_07-04%5B1%5D.pdf

If you are not using a TA series system, the instructions may be different.

Carl

If you have a Panasonic voice mail system, you use the FWD/DND button, dial 2 and 107 or 115, whichever is your voice mail number and # (also 712-xxx-#). This is the instruction for a TA series system tied to a TVS or TVA voice mail system, so yours may be different.

Carl

Just need to power off and on the system.

One of the phones ( all are kx-T7736 using TVs-50 for messeges) ... is controling the main messege for our system,,, however I can not access the feature that will let me change that main messege... I usually press intercom 107 and then 5 to get there but on that particular phone it wont let me do it