I have the BC370CRS SCANNER I am trying to clear all the memory and reset it. It is telling me to hold down 2, 9, and hold and turn it on. That is not working. Can you please tell me another way to do this?

Locking/Unlocking Banks When you are scanning conventional banks, the scanner displays the digit corresponding to all unlocked banks. To lock out a bank so that the scanner does not scan its channels, press the letter that corresponds to the bank. The bank's letter disappears from the display. To unlock locked-out banks, simply press that bank's letter again. The bank's letter appears on the display and the scanner includes that bank when scanning. Note: You cannot lock out all banks. One bank must be unlocked at all times. Locking/Unlocking Channels To lock out a channel so that the scanner does not stop on it while scanning, press L/O when the scanner is stopped on that channel, or manually select the channel and press L/O. To unlock the channel, manually select it and press L/O again. Restoring All Locked Out Channels You can restore all locked-out channels in a bank only when the bank is selected for scan. Follow these steps to restore all locked-out channels in a bank. 1. If you de-selected the bank, press SCAN then press the bank's letter. 2. Press MANUAL. 3. Hold down L/O for about 2 seconds. The scanner beeps twice and unlocks all To delete a stored frequency, press 0 then press E. Channels with no frequencies are automatically locked out hope this helps